SUBMIT A COMPLAINT organza bag / what is this? I don't recall ordering this product

1 Brunswick, GA, United States Review updated:

I would like to contact this company by phone to discuss what this purchase is and how was it paid. This is from a receipt dated 2/9/12. ref no.191819.[protected]. As far as I know, I never received this product.

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      3rd of Dec, 2012 is a very unprofessional and untrustworthy supplier. I had been a good paying customer for some time. They shipped me the wrong color ribbon (which I needed desperately for packaging shipments for my small business during the Christmas rush). I sent them a polite email explaining their mistake and begged them to quickly ship out the RIGHT color ribbon so my business could package as it normally does. Since I had spent hundreds with them and I was asking for a couple of dollars worth of ribbon I was certain they would apologize for the error and make it right (because this is how I conduct business and is how any normal business would respond). THEY REFUSED TO ADMIT THEIR MISTAKE, REFUSED TO ISSUE A REFUND, SENT RUDE EMAILS, TOOK FOREVER TO RESPOND TO EMAILS, WOULD NOT RESPOND TO PHONE CALLS (Their phone number for others with complains can be found in their paypal account info: 909-390-4849) and PAYPAL IMMEDIATELY FILED A DISPUTE AGAINST THEM. They sent me taunting emails saying a few Better Business Bureau complaints would have no effect on their profits. They hide their phone number because they are hiding from customers. The satin bags they sent were often dirty with stains (indicating that the place of business was unclean)...I can go on and on. The bottom line is that is not a real business- it is likely run out of someone's unclean home by one person who doesn't check the business email daily and could not care less about customer service. I immediately found a far superior supplier - a REAL BUSINESS ( They carry the same things as plus MUCH more and are a real business with easy ways to contact them made clear on their website. Business people, wedding planners, brides to be, AVOID LIKE THE PLAGUE. Unclean place of business, Stained product, rude emails, hides from customers. Its just not worth it. I'm so happy I found a far superior supplier.

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