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FastHosts.co.uk / Fraudulent Business Practice

1 Scotland, Grampian, United Kingdom Review updated:

A most shoddy company to deal with who hide behind terms and conditions where annual subscription is sneaked in to to your packages - which you think you bought for one year.

Unless you remove the tick box when you originally purchase and read all the terms and conditions, you won't know that they intend to take money out of your account without your knowledge. They claim they send you emails about their intention, but I did not receive them. They do not send out letters - only emails. They store your credit card details with this tick box permission and use them again to take your unwanted subscription. If these details are no longer valid, they swing into action with numerous phone calls and letters, telling you that there will be more charges as you are taken to a debt-collection agency. They close access immediately and insist that you pay the annual subsciption before they will close the account down. I would advise anyone to avoid this company.

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Comments

  • Fa
      21st of Apr, 2011
    0 Votes

    Hi, from time to time we run offers on our products. These are always displayed as per ASA guidelines in the UK which have recently become even stricter. Contract details are shown at check and offer you a selection of options to choose from prior to accepting our terms of service. We send renewal reminders 30 prior to the end of our contracts to ensure consumers such as you are not caught out and would advise all customer to keep their contact details up to date. As always billing terms and dates are available in the billing section of you control panel. If you'd like to discuss this more I'd urge you to contact our team on 0844 583 0777 to discuss.

  • Si
      23rd of Apr, 2011
    0 Votes

    I STRONGLY suggest EVERYONE takes a look at these other hosting reviews websites re COWBOY THIEVES FASTHOSTS:
    http://www.hostratings.co.uk/host_review.php?id=19
    http://www.webhostingjury.com/reviews/Fasthosts
    http://www.fasthostsreviews.co.uk/
    http://www.reviewcentre.com/r80572_20_Fast_Hosts_wwwfasthostscouk.html
    http://www.ukbusinessforums.co.uk/forums/archive/index.php/t-192690.html
    http://www.hostsearch.com/review/fasthostscouk_review.asp
    http://www.scamfound.com/f13/fasthosts-co-uk-bad-service-198890.html
    http://www.hostingwordpress.org.uk/fasthosts-hosting-review/

  • Fa
      24th of Apr, 2011
    0 Votes

    Thanks for posting these review sites, its always good to get feedback good and bad so we can improve in the future. We've listened and acted on a lot of the issues described on these sites, if you want to see what we've done please visit our blog http://blogs.fasthosts.co.uk/2011/04/customer-service-improvements

  • Si
      25th of Apr, 2011
    0 Votes

    Utter ### / OPEN your eyes people and DO NOT TRUST COWBOYS FASTHOSTS!

    Follow @FasthostsShit on Twitter and read all his Tweets, Retweets and related links. Plenty of comments from unhappy, rippedoff and pissed off customers that had a CRAP service and their credit debit/credit card debited after they attempted to cancel the 1 year renewal TRAP. PLENTY OF EVIDENCE THAT CONTRADICTS FASTHOSTS UTTER PILE OF ###!

    SPREAD THE WORD - AVOID FASTHOSTS !

  • Da
      30th of Jun, 2011
    0 Votes

    Just had exactly the same experience, absolute cowboys

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