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FastHosts.co.uk / Shady practices

1 United Kingdom Review updated:

Like many others I too have been stung by Fasthosts, and am well aware of Matthew Hillyard's arrogant stance with complaints from customers about being screwed by his company.

Fasthosts is ingenious in fleecing their customers right left and center by imposing 'hidden' charges made under false pretenses. The bottom line is that this is more a company of shisters than an internet provider, with a vast proportion of the company's revenue taken illegally from the pockets of their customers.

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Comments

  • Am
      2nd of Nov, 2008
    0 Votes

    I registered a complaint against fasthost too, we cancelled a credit card over a year ago yet they still just took the annual payment without requesting a payment firstly, the credit card company made the payment as you would expect, when then contacting fasthost you really start to see what their customers service is all about, its fine whilst you are a paying client but wait until you are not. We have now paid for a 12 month subscription without any use of the service. Don’t chose this firm if you want any kind of customer service.

  • Bz
      16th of Mar, 2010
    0 Votes

    Its same with me too, they are just ripping of customer even they used my card detail with out my authorisation and worse they dont reply to your emails, complaints etc.
    Its worse ever sutomer service one can expect.

  • Ja
      18th of Jul, 2011
    0 Votes

    Like many others I too have been stung by Fasthosts, and am well aware of Matthew Hillyard's arrogant stance with complaints from customers about being screwed by his company.

    Fasthosts is ingenious in fleecing their customers right left and center by imposing 'hidden' charges made under false pretenses. The bottom line is that this is more a company of shysters than an internet provider, with a vast proportion of the company's revenue taken illegally from the pockets of their customers.

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