Fashion Nova

I ordered 2 pairs of jeans on Nov 28th. I still cannot access to where my package is, the tracking number provided still says that it will start tracking soon as product arrives at the distributor. Why is it taking so long after a payment of 2-3 days was made? I need to know what is going on about those orders. I have ordered before and I was satisfied except for a dress that was too small which I later gifted a friend after I discovered how expensive it is to do returns. Anyway, I have been ok with my orders because the clothes I purchased have been good quality. I need my jeans and to know exactly when they will get to me.