Farmers Home Furniture reviews and complaints 1
View all 48 complaintsFarmers Home Furniture - no help
i have purchased a lot of merchandise from this store and been a loyal customer for years always make my payments on time etc anyway i went and purchased an air conditioner and a push mower from them and had nothing but problems first off when i got the air conditioner it was brand new in the box but when it was opened to be put in the whole back of it was pushed in so i called and they took it back then 2 weeks later i got a push mower it was on display at the store when i got it home my husband was going to put the oil in it and cut the lawn when he went to put the oil in it he noticed that the back of the mower where u pull the cord was bent in and the cord would not pull it would nt move( keep in mind this was 15 mins from the time i purchased it from the store ) so i call the manager and they said oh hes busy can he call u back i said sure so i gave my number to them when he called me i told him the situation and he got angry and told me that there was nothing wrong with it when it left the store so i said how do u know u didn't even look at it and he said i walked by it everyday u must have damaged it ur self i was like no i didn't so he laughs and says well that's what yr warranty is for he wouldn't even take it back or nothing and he was a complete idiot he was rude and disrespectful and he blamed it all on me when i didn't do it now i find out that the warranty nay not cover whatever is wrong with it
The complaint has been investigated and resolved to the customer’s satisfaction.
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I hate I purchased this Furniture. I got back in 2016 the back of the sofa broke 2018. And guess what the warranty gone and I still owe 2000.00 on it. I got a TV from them the sound is hoerrible and gues what the warranty is gone and its not a good TV at all. Call to ask how they can help. Get the reply " nothing we can do, you can pay us to come out and look at it . But we still need our payment . IF not we will take you to court and garnish, your wages." Im so stressed out and deprressed ny credit score is going down further than it was. Im so depressed I hate it with a passion that I got caught up in that.