Here is how i lost $300 to this towing company
I booked a reserved parking lot at Knightsbridge apartment where the towing company had not not provided the parking stickers in time and hence was handed over a temporary pass.Once the temporary passes are put in, the resident has to run around the leasing office to check if the permanent pass has come in. And every time the leasing office will say, it has not come in. And one fine day, suddenly the temporary pass expires and the resident is caught unaware and the vehicle is towed. On enquiring the leasing office will say, the permanent stickers came in a week back and you did not collect it. Looks like a modus operandi to create opportunities for making money. And in the towing companies yard, you will experience the rudest behavior ever. My vehicle's steering got locked and i was struggling to start and the staff said that i will have to step out of their yard, if i was not able to start the vehicle in the next 5 min. or call my towing company to tow it back. Worst company/staff behavior ever. Lost $300 in spite of paying $20 per month for my parking lot regularly.
Friends, please go for an open parking at knightsbridge apartments as Excaliber looks for an opportunity to tow away your vehicle and the receipt provided by Excalibur says that Knightsbridge authorized the towing. And knightsbridge will say it is your responsibility to come to the leasing office and check on a daily basis if the permanent stickers have come in.
My Mistake - Did not check with the leasing office on a daily basis to check if the permanent stickers had arrived
Knightsbridge's mistake - Did not even bother to send out an email when the parking stickers came in
Excaliber's mistake - Towed the vehicle away from a reserved parking lot in spite of myself paying for the parking lot regularly. Rude staff, who do not have any courtesy.