Elder-Beerman reviews and complaints
denial
I recently applied to re open my Elder-Beerman acct. It has been a long time since it was used and applied again. The middle of this month I received a letter from this comenity. Experian sent my credit report, I have a complaint number if you need I will give to you. Experian said I had to contact you. There is nothing bad on my credit report, everything is in good standing. I do see an address of Balls Gap Rd Milton, WV is incorrect and I am disabled now, and no longer work at SuperValu. I nor my wife have NEVER been turned down for credit and I would like you to tell me why I am a risk to you? Mark Jude
Company Business Name: Elder-Beerman
Country of complaint: United States
Address: Milton, West Virginia
railroaded
These people treat their customers AND staff awful! Items are never in stock even though the shelves and racks are filled to the max with the same old cheap stuff day after day. It's also constantly messy and smelly, like nobody's dusted in there for years. Their merchandise is overpriced, but when they put coupons out in the newspaper or in the mail, they never apply to anything you want to buy!
The worst is how they treat their associates. They're treated like nothings, like they should have no lives outside work, especially the students at two of the colleges who are just trying to get through school. Constantly scheduling them during their class schedule or right after so they have to leave class early to work - if they show late, they're lectured and pay is docked! I've seen poor employees get reemed out by management in front of customers for not sticking to policies! Oh, and associates are required to sell the company credit cards to people who can't afford them or else they have to attend credit classes. The worst is that they're treated like thieves if mistakes are made at their registers - which happens often because the same people who take sales also have to handle returns and exchanges and everything else like straightening up.
Not a good place to shop or work.
Company Business Name: Bon-Ton/Elder Beerman
Country of complaint: United States
Address: Mattoon, Illinois
The complaint has been investigated and resolved to the customer’s satisfaction.
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