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Please be aware that if you decide to book a kitten with Holly Smith plans do not always happen! I booked a kitten with her THREE days ago, paying the requested £100 deposit before the kitten has been born - unusual to say the least, but I am a trusting person. Today I contacted her asking when the litter would be be born. I was told mid-March, but owing to the fact I asked for an active female kitten, I was told she was expecting to have four litters, so she could give me no idea as to when my kitten would be available. The contract emailed to me said 'in 2018'. All fair so far.
However, this morning I emailed her, informing her that I did not really want to wait, possibly, til the end of 2018 (10 months), so I requested a full refund of the £100 deposit paid three days ago. She has informed me that she will be keeping 85% (£85) for admin! Three days! Approx 5 emails! No litters born! And to top it all, she will refund the (£15) back into my account within the next 14 days! Hopefully this is not an example of a dedicated BSH breeder's customer care! By the way, I am a retired lady with another BSH 8 months neutered male as my beautiful companion.
Terrible experience with this breeder placed deposit for non existent kitten this lady does nothing but lie after lie, Lies that much she even forgets what she said all the good comments you see are most probably made up.
Don't get caught out because all you do is lose your money .Please do your research before buying a kitten and never place a deposit without seeing the kitten.
This a genuine comment from a distraught lady .
The breeder should be compensated for you completely wasting her time! Then you continue to shame the business owner on here? True colours.
Those whom have accused Holly of money grabbing and thrown accusations around the booking of a kitten im disgusted. Holly currently has my litter of which im to become the owner of 2/5. How can you make judgment when YOU are taking her due care and attention from these new little kittens? Why would you place a deposit and not wait for something so special? YOU are the problem and not this breeder. If you didn’t go into this with good intentions and a clear mind you’re at fault. Don’t time waste.
This breeder has been incredible start to our current position. We know our kitten’s favourite things to eat, cat litter and toys. We have been updated with regular pictures and videos. We have visited a couple of times and we have spoken to the vets taking care of our kittens who have spoken highly of Holly.
HIGHLY RECCOMEND THIS BREEDER!
My family have been through the entire process with the breeder in question. She has spent a huge amount of time from our first point of contact all the way through to collection and even now we send questions her way. If someone like you took her attention from our kitten im appalled at you and not the breeder £100 is a small price to pay for the happiness of our family and the health of our kitten. You should be ashamed not only for your lack of care to cats in general but for publicly trying to shame this great breeder.
Great breeder fully appreciated her time and patience with our endless list of questions. For those who placed a deposit and were not willing to wait, you are doing nothing but focusing this woman’s attention from her kittens which would make anyone question you and not this breeder. Good luck to you and your future.
Hi to anyone reading this thread, my name is Stuart and I would be more than happy for you to call me and discuss my experience with this breeder [protected], I am not one to purchase something without doing extensive research first and I came across these complaints on here a 7 or 8 months ago. I thought I should do my bit to actually defend this breeder as it seems as though there are a lot of trolls on the internet with nothing good to say, shame on them.
I took the advice on another thread and contacted Swindon Council and spoke with Anthony, he is a really nice chap with nothing but good things to say about her, she has been investigated due to a couple of people and they have been working together for over a year now and they are not worried about this breeder in the slightest.
I truly believe that a lot of the things on here are being said are out of spite or just bare faced lies, rather than actual facts, I have found the Cat breeding world to be a little...well, Catty. Most of the breeders I have spoken to never say anything nice about another breeder, I assume its just a sales tactic, some I guess take it to the next level by going online to post horrible things about other people. I went to visit 3 breeders and I can say hand on heart that this was the best by a mile, I did not hesitate to pay the £100 deposit and in the end, 5 months later I had received my beautiful baby kitten called Willow to whom my family love to bits.
If you are reading this and you are silly enough not do your own research then go on Facebook and buy a £30 moggy from someone around the corner shop that will have serious issues in the future, however if you want an absolutely stunning kitten that will be raised and looked after properly, then go and visit Holly and her wonderful setup and make up your own mind don't listen to a few snide comments from people with nothing better to do with their sorry excuse of a life.
Feel free to contact me and I will tell it to you straight, I will not hide behind an anonymous website profile name like the trolls on here.
Regards
Stuart Rich
[protected]
P.s I read somewhere on a thread about her horrible dogs... Get a life you weirdo, her dogs are absolutely lovely and played with my little ones, they had a blast. Kittens, dogs and beautiful weather, it was more like a free family day out minus the £100 for a kitten obviously.
Hi there
You need to contact Swindon borough council and let them know as she has been or is been investigated for fraud.
Thank you for your comment. As you are the second person in three days who has suggested I contact Swindon Borough Council, I will do so tomorrow. It is lovely to know others care and are willing to help! Thanks again.