Douglas Nissan Of Orange / bad service
12:30 pm at the nissan dealer, me and my parter wanted to get a versa they did not have there at the moment. Manager named Frank and sales person named Julian Cortez had toll me that they can get the car from nearest dealer in 30 minutes if we decided to buy it, after we talked about monthly payments(289.00), down payment(1, 500)makind a total of 22, 308.00 that includes taxies, and everything else. we though this is a great deal, so we agreed we wanted it. NMAC makes the finincing for nissan and have us sign a contract where price is been changed (of course went up) we asked the finincing guy: why pricing is diferent? he said manager can explain it, this is not what you are gonna pay, i want to mention that I had toll them i was a first time car buyer so i was a litle bit blind about how all the finincing stuff works, but once agein if I was gonna pay only what ever me and Frank agreed, then it was fine for me, i finaly signed the finincing contract and car wasn't there yet they had us waiting and traying to avoid us for the longest they could while the car arrives, I try to talk to Frank about the pricing on the contract but he keeps hiding and runing away everytime he sees us. I asked the receptionis and somebody else at that time at the front desk trying to let them know that Me and partner had to go to work since 2 pm, it is already 5:00pm we can't wait any longer we still have to go to work and that at this time Frank nor Julian had expained how in the contract had a higer amount than what we had set. front desk people just said to us: ARE YOU GUYS TRYING TO SCREW THE CONTRACT? I said no but i need and explanation about the contract and it's been over 6hrs and the car is not even here yet. they called Frank and Frank have us go in to his office saying diferently information he had said at the begining before we signed the contract, so I said this is not what you said earlier, He said i'll bring someone else so he can explain it better just wait here. hour later no Frank around no car yet had arrived and still here waiting. I went back to the finincing guy and toll him i wanted to cancel the contract, he said: you can't cancell! its been signed allready. I said: what?? the car is not even here and you guys are hiding from me, i want to cancell, I have to go to work!
I insisted and he said: you can go, you are not taking the car so there is nothing to worry about, I toll him I wanted the contract back, my signatures or his signature that released me from it. He said: I can't give you anything but the coppy of the credit application, so he handed it to me and my parter and We left the place.
I'm just worry about my credit getting afected by them, seemed to me that such as unprofessional work environment might take advantage or do something against me or my credit, since i did not get contract cancellation from them nor my signatures.Does anyone knows if that puts me on a type of risk? please help me up marcodesigns AT gmail.com
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