Discovery Towers Multimedia Group / Awful service
I feel it is my obligation to let people know what kind of service they may get from Discovery Towers Multimedia Group. I realize that this will not reach all their potential customers but it is worth a try. I hope this review will stop somebody before getting ripped off by this 'Web Designer'.
I found Discovery Towers on www.iFreelance.com where they put a bid on my design project. The bid wasn't the lowest but Rich (a.k.a. Rich The Web Guy, a.k.a. Richard Samples) sounded pretty professional in his comments and even provided a free mock-up design - WOO HOO.
It started very nice, spoke on the phone with him, sounded pretty knowledgeable and professional. That was my last conversation with him - you never get him on the phone, voicemail messages are never returned. Most emails are also ignored - the only ones he responded to were my threats to request money back through PayPal and report him on iFreelance and Better Business Bureau. He gives very lame excuses like lightning damaging his server and backup and having to re-create everything from scratch. Look up his company profile on BBB.org, you will see I am not the first one having problems with this guy, he has unresolved service issues that he chose not to respond to.
Look at the projects he is working on - they never close. I has been over two months since my project was awarded to this guy and now I lost money, time and have to look for a new designer.
Beware and stay away from this guy! Don't waste your time and money. Absolutely HORRIBLE experience.
P.S. I was just doing some googling on him and here's what I found - http://www.buydevelopers.com/faq.htm read the first two paragraphs. He outsources his graphic work offshore. DUH, I should have known.