We have dealt with Derek P Gendron and had a great relationship. He is a very smart programmer and to the best our knowledge, whoever wrote this has their wires crossed. There IS a Derek P Gendron from Florida who has an extensive past and you are right, you don't want to deal with that person, but the Derek from Michigan that we know has promised and delivered exactly what we paid for. People should really be careful reading bogus reviews like this! Shame on this person for "not leasing" because of something they read on the internet, how does that person stay in business? Probably reads the tabloids too...