Cricket Wireless / new cheap phone that is crap!
Decided after hearing from friends and relatives about the great "cricket wireless service" that I would go ahead this month and make the switch from my current carrier to this service. I went into a nearby cricket store, which is not a main store but a privately owned store on the southeast side area. Well not thinking much about how hard this transition was going to be actually be, I thought for now I would buy the most economical phone, which out of the seven other phones that were "out of stock" did not leave much to choose from - mainly this really cheap cricket cell phone. The ez - phone if you will. But nothing ez about this phone. After being told that I had to call the 1-866 number to transfer my old number to the new phone - and not being told that it would take over 4 hours, actually took 10 hours and a whole day with out my service. By this time I am not a happy camper, but being optimistic, ready for the next day. Well the next day comes, and I find out that this phone only holds 10 voice mail messages, and I begin to have problems with it. The numbers are sticking and I am dropping calls. By now I am fed up, so I take it back to this little mom and pop store, and to my suprise, this phone is not returnable after 30 minutes of talk time, well let me remind you that 10 hours of that was just in transferring the phone number, I did not even use it for a day, one for the charging of the new battery. Just trying to call customer took 2 hours of this talk time, before I took it into the store. By now I am fuming. So I decide to take it into a main cricket store, the best they could do was to credit my account $10 lousy dollars and switch out this piece of crap for another same piece of crap. Now I have a new piece of crap which by now I cant return because I have used up this 30 minute limit which now nullifies the warranty. How about those apples. I should have never switched from my other carrier, I should have just gotten another phone.
Be aware of this cricket, and be sure to ask lots of questions!!! And by no means, don't go into any of these mom and pop stores... They will not go over their products and you wont know what kind of phone you will be actually buying until your upset because the phone is junk!!!
More Cricket Wireless Complaints & Reviews
- Cricket Wireless - I will fight this to the end! 
- Cricket Broadband Wireless - service refund ignored/delayed 
- Cricket Wireless - ported phone number 
- Cricket Wireless - customer service sucks! 
- Cricket Cell Phone - phone replacement problem 
- Cricket Wireless - cricket services in regards to my bill.
- Cricket Wireless - refer a friend credit 
- Cricket Wireless - cellular service 
- Cricket Wireless - your employees
- Cricket Wireless - employee behavior