SUBMIT A COMPLAINT

Corporate PerksRejection of WOWPoints use

A summary of my WowPoints request to burn $50 worth of WowPoints on a $250 order. Disqualified because of a $5 instant promo. Had to search for a contact email because the claims form was broken. A very shady company.
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Hi ------,

It looks like this order received a discount outside of the corporate perks platform in the form of "PROMO -$5.40" shown on the receipt. On the offer page it states that any outside discount used on the purchase alongside the offer disqualifies the purchase from earning WoWpoints. You can see this information in greater detail within the offer restrictions at the bottom of the offer page.

I apologize for any inconvenience. If you have any additional questions or concerns please let me know.

Best,
----


------, Feb 8, 3:08 PM:
Attached my receipt

Attachment(s)
Newegg.pdf


-----, Feb 6, 4:24 PM:
Hi -----,

Thank you for contacting us. Can you please send a copy of your itemized receipt by attaching it as a PDF when you reply to this email? This will allow us to better investigate this for you.

Thank you for your cooperation, and have a great rest of your day!

Best,
Kelly


-----------------, Feb 5, 11:27 PM:
[Subject: wowpoints ]
[Comments: Wowpoints claim form is now working. I burnt WOWpoints at Newegg.com and it's still not showing.

Invoice# [protected] for $253 ]

Th
Feb 08, 2015

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