Coopers Removals / Packing and removal
I contracted Coopers who are in Benissa Spain to pack and load my household goods in October 2015. I had to leave Spain while they packed which was a fatal mistake.
ALL containers that arrive in Sydney Australia have to be unpacked for customs inspection. I was at the unpacking station when the goods arrived. Thank goodness I was as what I saw was the worst packing and loading job imaginable.
Goods stacked ontop of other goods that should no way have been stacked. Disgraceful packing which was made substantially worse when I got the goods home and started to open boxes to see breakables wrapped in plastic bags and goods simply shoved into boxes without packing.
On contacting Coopers, they gave me the name of their insurance company who refused to cover the goods and advised this was a public liability claim.On contacting Coopers, they decided it was easier to ignore mo and my claim for nearly $5, 000 worth of breakages. Absolutely disgusting and disgraceful packing and loading