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Consumer Arbitration Services Of America / lost my home to incompetence

1 Jacksonville, FL, United States Review updated:
Contact information:

Thanks to CASA's failure to hold up their end of the retainer agreement, I am now going to lose my home.
Since CASA failed to send in my paperwork in a timely manner, you can see documented why my modification was denied. That, paired with the email from Casa informing me that I was in modification on October 13, and to IGNORE communication from my lender when I could still have gotten my documents in on time, caused my package to not get to the lender within 37 days before the Sheriff Sale was scheduled. When Candace told me she spoke to my lender and that I should ignore their communication because I was in modification, it was was an out right lie, and will be my evidence to bring suit against CASA.
You stalled me and took my money for over seven months, and rest assured I will not stop until I have filed formal complaints, as well reported this nightmare CASA has caused, anywhere and everywhere I can report possibly report CASA's predatory tactics, destructive tactics. I will tell nothing but material facts and there are plenty.
You could however choose to do the right thing since you did not hold up your end of the bargain, and you could refund me my $4000 which would surely help me in relocating since you basically took my money and lost my house for me.
There is documented evidence that you never spoke to my lender and you never even had authorization to do so. You have no legal leg to stand on in court so why not just please refund me before your reputation is harmed by everyone knowing the truth of what you did to me.
The reason I lost my home is because I trusted CASA to do what it promised: Turn in my documents in a timely manner. And you failed in that regard miserably.
I would highly advise you consult your legal team about this issue.

Dec 28, 2017
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  • Sh
      29th of Dec, 2017
    +1 Votes

    Hi Ginny.

    I'm sorry to hear of your home loss. However, if you really had grounds for action against CASA, I'd think the last place an attorney would want you to be is spouting off remarks on the internet.

  • Br
      30th of Dec, 2017
    -1 Votes

    @Shaun R. Shaun Before you give me advice about whether a lawyer would want us talking about this I’m on directions from a lawyer to post this stuff. You must work for them if you don’t want people putting anything negative up

  • Be
      30th of Dec, 2017
    +2 Votes

    @Brynna Ramirez No good lawyer would recommend posting these kinds of letters and rants on social media/public boards on the internet.

  • Br
      30th of Dec, 2017
    -1 Votes

    JOIN INVESTIGATION: Have you been scammed by Jessica McHale and VOLKS Anwalt Law Firm?
    I was fooled on December 7th and further committed myself as a fool on December 11 when I paid them $950 to begin representing me. I found them by googling “FORECLOSURE LAWYER”. # 1 pick by Google: Consumer Arbitration services of America (CASA). Which is a phony cover company with controlled content on the websites. The link to Is only functional when you use the link in the email sent from them. Conveniently, is under construction.. They use code to manipulate that. CASA is just one of MANY cover companies for: JESSICA MCHALE/VOLKS ANWALT. She is the one who is principal on all of these companies that she’s opening and closing all the time. You can verify this by going to,,, or take a look at her current lawsuit in California (next link down). I contacted the lawyer that is representing the California woman who paid $3500 to help with her foreclosure and of course they didn’t do anything. The more people who come forward with their experiences so she can be stopped. Check it out the current CA case here it’s legit ➡️, _LLC_et_al.

    All of those sites will show you that companies she’s operating under our at times listed as in active because the state shut it down. She has been disbarred in Florida, Virginia and New York along with Joseph Kosovo. Both have been restricted from practicing law as well as a monetary fines.

    She scammed me because my foreclosure issues. There are scams to target the elderly, have Past due taxes and issues with the IRS, bankruptcy, Loan modifications and debt relief. One woman’s story was because she gave them her bank account information to retain their services because she had a past due tax bill that she hired VANY for. Then they cleared her out of all the $11 left and she still owed all of her past due tax. People are going to court and there’s no lawyer to meet them there even though they paid $3500. Often after the first time you realize that they’ve become a company you wish you hadn’t hired they just won’t answer anymore you can’t get a hold of them. Help me put the brakes on her scammers career. Let me know how you’ve been affected by her and I will get you in touch with the investigators. (private investigator in Gainesville Florida as well as an investigator for the Florida bar)

    WATCHOUT: There are other scams being run by her in employment services, credit card/bank info phishing and URL Deceptions that show you what they want you to see not the real page. A new employment company had its webpage go live. It claims that VSS provides lawyers to stand in for lawyers for client consultations, depositions and even standing for them at court. Personally I hire a lawyer based on his reputation in the court room. I would not want my lawyer’s brains and tactics to be represented by someone else.

    YOU WON; $100 gift cards to Walmart OR free medical alert system. I was able to connect (888) 506-3765 to VOLKS and Jessica McHale to A few numbers that are involved in that type of scam. That phone number is listed at under Jessica McHale‘s attorney profile. However that number goes to Smart Shoppers in Phoenix Arizona and you have won $100 gift card and all you have to pay is one dollar. What credit card number would you be using today? Not today fool not today!
    DO YOUR Due Diligence and Be careful! Email me at: and I can help you get in contact with the investigators. Let’s do this!
    The picture below is a fake law firm that they are teaming up with and that lawyer was suspended for 13 years! From 2001 to 2014.

  • Tr
      30th of Dec, 2017
    0 Votes

    Hey Trump got away with smart mouth remarks, why can't we all. You can't ever say anything to anyone in America about remarks again.

  • Ao
      16th of Mar, 2018
    0 Votes

    I AM WARNING YOU NOW! DO NOT WORK WITH THIS COMPANY! THEY TALK SWEET THINGS TO GET YOU IN BUT WHEN THEY GET YOUR MONEY, YOU'RE CASE IS NO LONGER IMPORTANT. I was on top of everything they asked of me. They needed documentation to submit to my lender for modification, I was on it all of the time. Next thing you know my home is sold at an auction. They NEVER respond and nothing is urgent to them. Now we have 30 days to move out because they decided to sit on it instead of work on it. They took over $4K without any sort of consideration. We need to put them out of business. DO NOT TRUST. EVIL. They're worse than the lenders themselves.

  • St
      21st of Mar, 2018
    0 Votes

    Run from this company... anyone who's posting giving a neutral or a positive review is obviously being paid by this company. They are also under the name of Volks and Walt and have been disbarred in a few States.

  • Di
      14th of Aug, 2018
    0 Votes

    CASA is a RIPOFF!!!

    STAY AWAY from them, they provide nothing for your money.

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