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CB Clothing and Accessories Review of Coach-onsale.com
Coach-onsale.com

Coach-onsale.com review: wrong items shipped 1

S
Author of the review
5:19 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Ordered 2 itentical bracelets. They shipped 2 entirely different bracelets to me. Refused to correct the problem. State they shipped the correct items. They had be submit pictures of what they sent and still refuse to exchange the items. They said I have to keep these bracelets. They do respond to my emails, but refuse to correct the problem. They even state that if I send these back for exchange, they probably won't receive them (or will deny receiving them). Very frustrating!

Company Business Name: coach-onsale.com

Country of complaint: United States

Address: Florida

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

1 comments
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S
S
Swensone
US
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Nov 02, 2010 3:19 pm EDT

They are canceling my first order because they posted the wrong price on an item!