Champion Windows

First Name: Debra
Last Name: Harris
Zip: 47712
Phone: [protected]
Email: [protected]@yahoo.com
Comment: I will never recommend this company or these windows. The company is so unprofessional, rude arrogant and product comes in damaged. I hired this company to install windows in my home and all of them came in damaged. Installed unleveled. And cut corners to install quickly to get out of here. The district manager Jim is a arrogant rude person. Telling a hoe owner that they are not allowed to remove windows and told me i didn't know what I was doing and they did and that all I want to do is fight when I want what I paid for. Then the people they have representing their company calling customer ###s if uncalled for and unprofessional. We were promised quality and quality installation and have yet to see it and pushed for payment and not anywhere near satisfied.Then get told charging me for my old windows since they are removing and disposing of them. In which they had seen nor touched them due to me and my husband removed them before the arrived and we disposed of them. So I am not paying that fee. If this shows how this company operates then this company will never get my business or anyone I know. Word of mouth will hurt a business. I do not think its right to have a customer pay for something that was not done correctly and when trying to reach someone they put you off and never show up.Here is the list of stuff they left behind
All windows installed all scuffed and scratched up
Screens not fitting in frames
Locks not seated screws not sealed in them
over cut 6' window in our siding and wood on house so now lets water and bugs in
Split a 2x4 holding the window
glass scratched
frame bent up so not able to use window like promised
unable to use limit locks due to covered by frame
had to supply contractors with some of the wood to be able to install window due to having a huge hole in side of house
Capping/wrapping not done right wavy and bubbled

unable to reach anyone and then they put you off and nothing gets fixed These people need to fix whats wrong and live up to their word on customer satisfaction and quality

Example frames came in damaged and they wanted to buff out and scratched up and wanted me to use their cleaner to take care of it. Sorry they are SCRATCHES...This company is a joke thru and thru...