Care.comno service received, took my money and canceled my account without cause or explanation

Po Jan 28, 2019 north waltham

I see I'm not the only one. I joined as a free member in November 2018 and wasn't ready to hire anyone at that time. As soon as I joined as a paid "premium" member and needed to find a caregiver, they took my money and then closed my account without notice or cause. There was nothing done wrong on my part, no wrong information given, no abuse of service, no personal exchanges with people registered for employment on their site, nothing. Now I can't even stop the recurring charge on my credit card unless I cancel the card - which I will do as soon as my dispute is resolved.

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