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1 Surrey, United Kingdom
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Purchased some products and it took over a month to receive them. Their website says if the order is not delivered within 21 days customer well get a full refund. I contacted them and they returned my money. But later I finally received the product and also a message from CanadaPetCare. The message stated I had to return the product or I will be charged for it. When I contacted the company they just wanted to argue and said since I received the order I have to pay for it in full. In the end they charged my credit card without my authorization. I called them again, but they never responded. So I filed a dispute with my credit card company which was resolved in my favor! They returned my money, but CanadaPetCare keeps calling and harassing me!

Jan 8, 2016

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