I wanted a puppy from a specific female, I waited for almost two years (1 year and 20 months, to be exact). Most times when I wrote to the breeder, I didn't get a response. I never knew if the dog was/was not pregnant. I never rec'd a response unless I got frustrated and complained. If I asked nicely, they blew me off, but I really wanted a puppy from this program and from the one female, in particular. After several attempts, with no response, I finally wrote to them around 12/9/2016 and asked for my money back. Jolynn wrote back explaining that she was sorry and gave me the a personal reason as to why she hadn't gotten back to me. I wrote back and said I was sorry for her situation and maybe it was best that we just start anew at another time. She then wrote back and told me that my puppy, when ready on 2/1/2017 would be sold to someone else. I immediately wrote back and said I had no idea and please do not return my money and I wanted the puppy I had waited so long for. They never responded to me again, other than to tell me they were returning my funds.
Resolution desired, I want the puppy I have waited for. I have copies of most of my correspondence with evidence that they were very unresponsive. They took my money, held on to it, didn't respond, and when it finally came down to the end and it appears that the dog had puppies, they decided to take my 1st position, I was promised pick of litter after the breeder and sold it to someone else. Not ethical at all.
I wrote back again on 12/16/16 requesting a copy of the contract I had signed on-line, they haven't responded.