Beauty Rose / Poor Service with no response
I ordered from this company, whose contact information is [protected]@aol.com. That should have been the first hint that this is a small home based operation.
I paid for 2nd day air shipping ($12.95). The order was shipped 4 days later via fist class mail. I needed the merchandise for the Satuday after I placed my order (6 days later). I received the order 8 days after placing it.
The company has been pretty much unresponsive to my request for a partial merchandise credit. I was attending a family wedding and needed the merchandise for that day. I have sent many emails to the company and I either get no response or a two word response like "order shipped."
Do not order from this company. They have numerous complaints filed against them and do not respond, even to the Better Business Bureau.
It was a disappointing and most frustrating experience.
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