Bankmed / Bankmed have a very benevolent attitude

When my daughter was born in May 2009, she went for bloodtests. Of the 4 bloodtests, 3 were paid and guess what...the most expensive was not. Apparently, the laboratory used a SAMA tariff code and not the NHRPL tariff code by which Bankmed supposedly operate on. People, this does not get diclosed to you in the Rules of Bankmed, not in the Guide for 2009 and neither does the lab inform you upfront as well. All it states in Bankmeds guideline for patology benefit is the following, '100% of Scheme rate subject to R3300 pfpa.Thereafter paid from available savings. Nowhere in the guideline does it mention the NHRPL tariff code. It is only mentioned in the glossary and is refereed to as a guideline...not a law!!! To date I have not received a satisfactory answer from Bankmed regarding this issue. Please read the rule 4.37 and 4.38...very misleading and open for interpretation of a different kind. Bankmed have a very benevolent attitude. Sadly in the financial sector we are not able to chanfge medical aid unless one's spouse is on one already. Had this been the case I would have left already!!

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