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Applebee's Restaurants / service/kitchen/cleaning tables

1 1800 W 1st Street, Springfield, OH, United States

I was at Applebee's in Springfield, Ohio last night. It took forever for our waitress to get to our table to take our drink order. Granted she came from all the way across the restaurant due to a couple issues going on in the restaurant like food being cold and complaints from other people around us. We finally ordered our drinks and it took about 15 minutes to get them out to us. We sat and watched waitresses/waiters take stuff back and forth to the kitchen from other people around us with problems. We ordered our food and it took almost an hour for us to get our food and my dad got boneless hot wings and had to send them back because they were cold. They microwaved them and brought them back out. The people next to us were finished eating and had left. They forgot their left overs and the lady cleaning the table off looked at the box, walked away and came back a couple times and opened it up checked it and took it back to a corner table and her and another girl started eating it. They were on their phones while everyone else was running around like crazy and our drinks sat empty. Before we were finished eating they got in between our chairs and the table sweeping and bumping us. We had to ask if they wanted us to move. After that they started sweeping the floor next to us and pulled the table out and bumped into our table and my dad. It was very poorly ran and surprisingly their were what seemed to be like two managers working and you wouldn't have even known.

Jan 12, 2019

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