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Al Shamil / Delayed External Transfer

1 United Arab Emirates Review updated:


I had applied for external shifting in Etisalat for my Al Shamil 2Mb broad band internet on April 14 2008. After 2 visit from their Al Shamil representatives to my new accommodation, i've been told that there is a problem with the wiring and they'll bring someone to pull a new line until the Hall of the house from which it can be connected without any problems.

Ever since, it's almost 10 days have gone without any appearances of anyone regarding my internet connection despite making 9 calls (including today morning), 1 complain (I have no idea what is that for since nothing seems to be working with them).

It would be great if they resolve the issue within next few days.

More Al Shamil Complaints & Reviews

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  • Vi
      15th of Apr, 2009
    0 Votes

    I am Vinod...
    My shamil connection "vinuk", need to be shifted to sharjah as i took it when i was staying in dubai. When i approach etisalat at sharjah they are telling to cancel the same and apply for a new connection for which i have to pay again. is it right ? if yes, what is the meaning as i am paying for last three months bill which i never used as i been shifted to sharjah.


  • Gh
      31st of Aug, 2010
    0 Votes

    You can visit this site : i have the same issue and got very good Help .Hope this is helpful for you as well

  • Ra
      11th of Oct, 2010
    0 Votes
    United Arab Emirates

    USER NAME:rljr0298
    Internet is disconnected after installing new Equipment.
    Location: Near Sharja Geco Signal
    BLOCK NO:5

  • Fr
      10th of Dec, 2012
    0 Votes

    For shifting within the same city or exchange they take charge of AED 100, but for shifting from one city e.g. Dubai to another city e.g. Sharjah, you have to cancel the previous connection from Dubai and apply new connection for Sharjah. The cancellation charge is 100AED and for AL Shamil connection installation charge in 200AED and for eLife connection installation charge is free.

    At the time of shifting make sure you apply quickly for Government Services like Etisalat, Electricity, Water etc.

  • Ua
      4th of Feb, 2016
    0 Votes

    dubai wifi computer network support contact
    villa wifi home wireless setup fixing installation supply and repair

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