Aeon / aeon cash vouchers with no expiry date
To whom this may concern,
I would like to make a complaint about the cash vouchers purchased at aeon supermarkets.
These cash vouchers are not expired at the time of purchase. But the supermarket introduced the expiry date after the purchase of the vouchers. Although these vouchers do not expire, aeon supermarkets will no longer accept the vouchers.
The supermarket states banners have been exhibited in the supermarket to inform customers, but for customers who rarely go to buy the goods in the supermarket will not see the notice.
The announcement has failed to announce to every customers on the expiry date.
Does this case violate the business act for changing the voucher regulations as you please?
My suggestion would be to have all the cash vouchers without the expiry dates to have an extension of at least one month for every customer who brings back the vouchers.
All these vouchers have cash value in them because they were bought with cash.
Please help. Thanks.