Menu
CB Online Shopping Review of Acai Get slim package
Acai Get slim package

Acai Get slim package review: 'free' trial with additional substription 147

N
Author of the review
10:42 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

This company claims to have a 'free' trial with a three day cooling off period. When i couldn't contact the company by phone on saturday or sunday as they only operate monday to friday i sent them three emails on their 'contact us' address informing them that i did not want their 12 month subscription attached to the 'free' trial. But after finally getting through to them i have been told my three day cooling off period finished yesterday and as they have no communication from me they couldn't cancel the order. The money has come out of my account before the three day cooling off period finished and now i'm being told that i can't get a refund! I have copies of my emails date and time sent but apparently this isn't COMMUNICATION?

147 comments
Add a comment
G
G
Get justice now
Southampton, GB
Apr 13, 2011 2:44 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Whether you, or anyone else, thinks these are boring is irrelevant to the fact that they are a binding agreement i.e. whatever is laid out in these is what will happen during the term of your agreement.

Most of these people do not know where to start, blinding them with the boring small print of the terms and conditions can only confuse, so reading the previous posts here must help them more

G
G
Get justice now
Southampton, GB
Apr 12, 2011 7:24 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Quoted by tlf11 The Terms and Conditions will guide you for your solution not the rantings of PEOPLE HERE.

So we all rant do we, what do you do?

But I told you before that the terms and conditions are very very boring to read and the best advice would be to read the previous posts with the terms and conditions ###.

if you did not do that whats the point of this site

G
G
Get justice now
Southampton, GB
Apr 12, 2011 4:13 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Vicky,

Also you may not be aware of this, but You also have a substription with then now! and that you need to cancel this, read the terms & conditions that are boring to read.

Look at the previous posts, they will guild you.

V
V
Vicky81
Burnley, GB
Apr 12, 2011 11:18 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I feel a fool as i have been pulled into this scam, it looked very genuine and i wish i had researched into it more, as within 10 minutes of placing the order for my £2.95 trial they had tried to take £500 plus from my credit card but thankfully the fraud protection team for my credit card rang to confirm if it was me, a company called pausepain in cyprus had managed to take £123.50 so far. They blocked any more payments to them and are in the process of sorting it out for me so hopefully i will get my money back. Hope everyone can get some sort of resolve and the that this scam gets shut down. Good luck Vicky x

P
P
patricia ann 88
, GB
Apr 09, 2011 9:29 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Yes you have corrected my spelling, , , lol..Have a nice Day, xx

Wanderess
Wanderess
Lancaster, US
Apr 09, 2011 7:31 pm EDT

I'm sorry, but I don't understand. What little out burst (I'm assuming burt was a typo for burst) are you referring to?

P
P
patricia ann 88
, GB
Apr 09, 2011 3:13 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Thankyou for that comment wanderess, im sure we all forgive your little out burt before, and we will all learn now from our mistakes, you know the saying once bitten twice shy, , lol..have a good day, .

Wanderess
Wanderess
Lancaster, US
Apr 09, 2011 12:11 am EDT

Okay to start with I wasn't scammed by the business. I do know what it's like to be overweight. I used to be the perfect size for my body type until I hurt my back. over the past ten years I've gained a little over a hundred pounds. Since my back is what's messed up it's hard to do exercises so I'm always looking for something to help. So I do understand why you bought the product. At the same time, although not the proper way to state it, the comment on the previous page is accurate. Don't rely on some magic berry to help slim you down. Even if you only take half an hour a day to go for a walk and more importantly watch what you eat then the overweight problem will get better. My suggestion is not to order anything off of any website that hasn't been around for a good period of time. If you want to try the acai berry there are health stores and even some products at places like Walmart that have the berry in them. I'm sorry you guys got scammed, but I hope that in the future you rethink both your buying habits as well as your living/health habits.

F
F
f@@kedoff
Sheffield, GB
Apr 08, 2011 10:43 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

too rite n put dummy back in while he at it pmsl x

P
P
patricia ann 88
, GB
Apr 08, 2011 10:02 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

well said Kedoff he.s nothing but an idiot of the highest order, , He wants to get back in his pram, , lol

P
P
patricia ann 88
, GB
Apr 08, 2011 9:59 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

look here dumb boy.keep your dam comments to your self. no one asked for your advise. 1 day something is going to happend to you. and then see how it feels little know, now get your self a life, and stay on you pram, that goes for all of us on here, goodbye small minded idiot.

F
F
f@@kedoff
Sheffield, GB
Apr 08, 2011 8:26 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

reply to above comment you can kiss our fat ###!u got nowt good to say then dont frickin say it

K
K
kobuu
Leominster, US
Apr 08, 2011 1:42 am EDT

get slim by riding a bike, not from a berry. you're the idiots that have kept the companies in business by not paying attention. the shame should be smeared all over your fat ###.

S
S
swamp_witch
Regina, CA
Apr 05, 2011 7:52 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I, too, was scammed by them. It serves me right in a way for not reading the whole agreement and for signing up when very late at night when I was tired. I did manage to cancel before the next $199.00 was charged to me. It is now over seven weeks, and I have yet to receive my so-called free samples. I have phoned the company three times about this, and each time I get the same answer -- it has been shipped but must be in customs. Last week when I phoned, the representative was snippy and bordered on being rude. Also, don't get sucked into their promo999.com deal where you can order more supplements. Emails come back as undeliverable and their site never wants to load. Grrrrr.

I
I
Inny31
, GB
Apr 05, 2011 7:29 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I have been scammed too, i have an invoice for the amount they are suppose to take of £2.60 but they are actually taking £124.80, i have contacted my bank and they said they can't cancel the transaction i just have to wait till the money goes and then try and get it back. The web address for the scammers is www.ehelpcentral.com anyone gone through these? They have a uk number on there which i can't get anyone and the email is false. I asked about cancelling my card but the woman said it would be pointless as they can still take the money. Will be clearing out my account tomorrow so they can't get anymore and then cancelling the card.

P
P
patricia ann 88
, GB
Apr 04, 2011 9:48 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Hello Wendy im also in the uk, I have tryed to ring them on several occations but im only getting the answer machines.if you want to email me plz my email id is sallyann130@yahoo.co.uk also its giving time of the opening hours but they are never there, Regards patrica, ill wait your email then maybe we can chat about this.

W
W
wendy57
kidderminster, GB
Apr 04, 2011 6:38 pm EDT

thishas happend to me to im in the uk iv payed the £2.95 .and there still tacking money out of my bank i ent sind up to any think . iv cancled me bank but have no number to ring them to camplaine can any one help please

F
F
f@@kedoff
Sheffield, GB
Apr 03, 2011 10:25 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

ive been reading everybodys comments on here and everybodys saying you gotta cancel your subscription with the company?everything i have for this stupid company is false, spent 2 full days trying to contact somebody and cant.Have canceled my card with bank does this stop them from getting anymore money?bank said it would but after reading some of these comments im not so sure.Can anyone please help me?

F
F
f@@kedoff
Sheffield, GB
Apr 02, 2011 8:33 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I also agreed to a free trail and have been debited £260!this is money i dont have, the bank have told me basically its my own fault for giving out my debit card details.I have printed 2 emails confirming the total amount of £2.95 which i agreed to, surely there has got to be something i can do to claim my money back?

P
P
patricia ann 88
, GB
Mar 31, 2011 10:44 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Sandra.please get onto your bank, and get all cards cancelled at once, I know how you must be feeling because Ive had the same thing done to me, im still waiting to get my money back from natwest.we have all fallen into this trap you are not on your own.you only have to read on here about all the scams.we are all victims.and the people who are doing this are making lots of money.

S
S
Sandra Alderson
Crawley, GB
Mar 31, 2011 10:27 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

i cant believe i have fallen for this, how stupid, i never buy anything on line. They have taken 255.00 from my account and i am now waiting to see if Lloyds can do anything. Will close down account and pray something horrible happens to those responsible.

G
G
Get justice now
Southampton, GB
Mar 29, 2011 3:21 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Hi Cathy,

You were lucky enough to check this out before you ordered, well done.

C
C
cathy china
, CN
Mar 29, 2011 5:51 am EDT
Verified customer This comment was posted by a verified customer. Learn more

thank you guys, i was just about to order for mind.i really appreciate your effort sharing and i'm sorry for the misfortune chenkam@yahoo.com

G
G
Get justice now
Southampton, GB
Mar 26, 2011 12:22 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Hi Patricia,

Its not your banks fault as they were only following your instructions, did you use a debit card instead of a credi card, that may be the problem, get the card cancelled, they will send a new card with a new 16 digit number, cancel the subscription, so no more money is taken, call your bank and try to reason with them, they can return your payments as you have been misled by them, they should them send you a disclaimer form to sign and ask you to return this together with any emails and documents to them and you together with date or time stamp on them, you should get the money back, don't give up with the bank, but be polite and they should listen, hope this helps

Give it another try, read the previous posts here, and when ringing them use Skype it a free call [protected] or [protected]

P
P
patricia ann 88
, GB
Mar 25, 2011 11:32 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Hi there.just to keep you updated on how ive got on with Natwest bank today, was there for over a hour, trying to sort this cash back out of this scam which has been going on for around 8weeks now, they are now telling me that i have to ring the USA up once again to claim my money back, but every time i ring it costs me money again, and i never get to speak to anyone, Now the bank are telling me that its not there problem anymore, so can anyone tell me where to go next, im so upset about this.They have also said on lots of occations they have got the money back for scams before, but they are refusing to get mine back for me.

G
G
Get justice now
Southampton, GB
Mar 23, 2011 11:59 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

These poeple take no prisoner's, they take your money as quick as they can, you can get your money back, read previous posts, get your card cancelled get your bank to charge back, don't forget that you have got a subscription with them now, so cancel this, you have a right to cancel, before you see some more money taken.

Good luck.

P
P
patricia ann 88
, GB
Mar 23, 2011 10:50 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Yes we have all been taken for a dam ride with them shower of thiefs, I know we all do silly things, and fall into the trap.thinking we can get things cheap, but it the end it cost us.Ill never get anything again on line like that, ive learned my lesson, I also feel sso sorry about all the other people they have conned, I know how they must be feeling, because it makes you feel so sick inside to think that people can do this kind of thing, What kind of world are we living in here? Take care everyone, please keep me updated, Patricia.xx

P
P
paula4u
Pentre, GB
Mar 23, 2011 4:53 pm EDT

Another sucker here it costs me £140 quid.. BETTER HEALTH IS A RIP OF MERCHANT I.E.
http://acai.getslimpackage.com/uk/trial/

AND SO IS

WWW.LIFESTYLESTOP.COM

thiefs!

J
J
Jpsinv
Ocal, US
Mar 23, 2011 12:22 am EDT

My wife has had a very similar experience recently. Healthbenefits company has offered a 3 day trial for their Acai berry and cleanse product. The 3 day trial apparently starts that day. It's been more than a 8 days and no product but we did get hit with a $200. Charge on our checking account. The company said too bad, it's beyond our 3 day free trial period? What trial I asked? No answer. They just kept saying it's a legal binding contract you entered into. This is a total scam. Don't order any Acai berry online. Just go to the local health food store. Sad world we live in.

G
G
Get justice now
Southampton, GB
Mar 11, 2011 11:46 pm EST
Verified customer This comment was posted by a verified customer. Learn more

You are not the only one caught Patricia, there is a lot!, but saying that, you should get your money back, but don't forget to cancel the subscription that you may not be aware of, as they will charge you monthly!

Read previous posts

P
P
patricia ann 88
, GB
Mar 11, 2011 11:07 pm EST
Verified customer This comment was posted by a verified customer. Learn more

im still waiting for a refund from my bank.im not sure if its going to be given yet, ill let you know, fingers crossed,

G
G
Get justice now
Southampton, GB
Mar 11, 2011 8:29 pm EST
Verified customer This comment was posted by a verified customer. Learn more

They will take two payments plus the smaller sum, to stop them cancel and get a new card, get the bank to charge back, cancel your subscription with them, be warned!

M
M
Matt Wilde
Hampton, GB
Mar 11, 2011 8:02 pm EST

Same here. I hope someone has the energy to pursue them and cause them grief. Good luck

D
D
donk1979
, GB
Mar 11, 2011 3:33 pm EST
Verified customer This comment was posted by a verified customer. Learn more

i too have been scammed, luckily my cc company phoned me before autherising the transacion, was suppose to be 2.95 but they tried to take 127.87. i found it on msn so i'm gonna write to them and warn them of it.

G
G
Get justice now
Southampton, GB
Mar 03, 2011 1:16 pm EST
Verified customer This comment was posted by a verified customer. Learn more

HOW TO CANCEL YOUR ORDER WITHIN THE TRIAL PERIOD

You cancelled your card, but let them know what happened and ask if they can chargeback, they will send you disclaimer to sign to return with all emails etc to and from them with date/timestamp, you should get your money back.

If the online Colon is not for you, simply call us to cancel at [protected] and you will not incur any further charges. You will only be responsible to pay the $6.95 USD for the trial period, and you can keep the 2 bottles of Colon weight loss supplement.

But I would cancel in writing, or email or phone them with order number.

A
A
Ambermayy
london, GB
Mar 03, 2011 11:30 am EST

How do I cancel the subscription? I cancelled my card this morning but can't find out how to cancel the actual subscription.
Thank you so much for the help
Amber

W
W
With doubts
, CA
Mar 03, 2011 6:41 am EST

Or maybe worse, that the product never showed up or never worked?

W
W
With doubts
, CA
Mar 03, 2011 6:24 am EST

Um, sorry about that nonsense "kkk" comment, I was just testing if I can reply or post comment without log in. Somehow it turned up there.
I was seriously convinced when I read through the website and really wanna give a try, I was one click away from making my payment, then I found this site. The complaints here shocked me.
Most complaints I saw above are concerntrated on the large amount additional charges, which the company would not notify the consumer. Also, it appears that this company's customer service is really hard to reach. Please do correct me if I got the situation wrong.
However, I only saw one comment related to the actual product, it was a person claim that he/she lost 300 pounds with the package. So how about the product itself? Does it actually work?

W
W
With doubts
, CA
Mar 03, 2011 6:11 am EST

kkkkkkkkkkkk

G
G
Get justice now
Southampton, GB
Mar 02, 2011 11:20 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Hi Amber,

Without having to explaine how to get your money back as I have done previously, your on the right track, cancel card, look at my previour posts that will give a guide on what to do, cancel subcription with then as soon as possible, they will take another payment soon.
hope this helps.

P.S read the terms & Conditions, you may find it boring to read but will help.

Trending companies