Menu
CB Retail Stores Coles Supermarkets Australia Westfield Southland, 1239 Nepean Hwy, Cheltenham, Victoria, 3192, AU
Coles Supermarkets Australia company logo
Coles Supermarkets Australia
reviews & complaints
Coles Supermarkets Australia company logo

Coles Supermarkets Australia

Westfield Southland, 1239 Nepean Hwy, Cheltenham, Victoria, 3192, AU
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
7:00 am - 11:00 pm
Tue
7:00 am - 11:00 pm
Wed
7:00 am - 11:00 pm
Thu
7:00 am - 11:00 pm
Fri
7:00 am - 11:00 pm
Sat
7:00 am - 11:00 pm
Sun
7:00 am - 11:00 pm
ComplaintsBoard
J
8:52 pm EDT

Coles Supermarkets Australia - hot cooked chicken purchased

I purchased a hot chicken from the Southland Store on Thursday 26/9/19, please picture of bag and bar code attached. I was eating the stuffing out of the middle of it and I came across something hard in my mouth, it nearly broke my tooth, I swallowed it accidentally. I then scooped out the rest of the stuffing and found another small rock in it. Surely the insides of the chicken should be cleaned out properly!
I always eat Coles chickens and have never had this before!

Please see the attached photos. I am very disappointed that there were 2 rocks inside the chicken.

Read full review of Coles Supermarkets Australia and 2 comments
View 0 more photos
Hide full review
2 comments
Add a comment
C
C
carol fitzgerald
, AU
Oct 03, 2019 1:31 am EDT

i would like to also say that the staff at the glenquarrie centre are really very pleasent and helpful and hard working.

C
C
carol fitzgerald
, AU
Oct 03, 2019 1:26 am EDT

i wish to say that i used to enjoy shopping at coles BUT since you have introduced coins i really dislike shopping at the glenquarrie center because we also have a woollies and an aldi the woollies don't charge for the trolleys and aldi do. So now if i use a trolley none of them fit in the same bay some are connected wrongly and we then have to walk them back to the shop or lose our money. i feel happy that i can shop in woollies as i don't have to worry about the trolley. This is an impossible situation when the trolleys are not compatible
so now i shop more at woollies not by choice but convenience. my grandson Logan Fitzgerald would like to add his thoughts on this problem.
Hi my name is Logan and i'm 11 and I liked going shopping at coles with my Nan . But I've had to go into the shop if I want to put the trolley back . I'm sick of going back in and sometimes there is no trolleys in THE SHOP SO whenever we go to woollies i'm super happy to go . We are GUARANTEED A TROLLEY always . thank you for reading my email. yours sincerely Mrs Carol Fitzgerald and Logan Fitzgerald .

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.