The complaint has been investigated and
resolved to the customer's satisfactionResolved Cleartalk Wireless — Fraudulent practices
resolved to the customer's satisfaction
I have at one point and time signed an agreement to market and sell Cleartalk phones and service out of my existing store in my small hometown. I did everything they had asked and required, I completed the entire amount of commitment agreed upon between us. I had a box of phones I purchased from the company to sell and then I also had a box of phones they had given to me to use for marketing. When the time came for our location to be closing down with the economy not supporting small businesses in small towns, I contacted Cleartalk on several occasions about giving back the phones they had given me and see if they would purchase the ones I had bought from them at a portion of the cost. After several attempts on my behalf, I finally had someone tell me they were in need of a new Cleartalk phone and I had an entire box full of the phones that were given to me to use for marketing and so I gave the phones to this person, which is not only using the phones himself, but has given to his friends and his kids friends, so Cleartalk is having the customers using these phones for Cleartalk service, which is where everyone knows the cellular companies make their money. However, per a phone conversation with Cleartalk today, I was told that because I gave those phones they had shown absolutely NO interest in retrieving from me being given and used by people they are refusing to purchase back my phones because they are saying they are outdated, which is entertaining to me since when I was in their location a week ago, they were marketing and selling the same phones I have now. DO NOT USE THIS COMPANY!!! It is no wonder they can not keep customers for any length of time when they have such great reputable companies such as Verizon, T-Mobile, AT&T and Alltel to compare against. For prepaid service, this company is not worth your time or money.