on January 5th 2021 my ford F250 2006 power stroke diesel was dropped off at classic ford Lincoln of Columbia because it wouldn`t start so it was brought there for repairs first they thought is was crank shaft sensor and crank shaft so they repaired that was not problem so then they wanted me to pay 15.000 to replace engine I said no so then they put a new starter in it without asking me and a computer board $1800 hundred dollars that was not the problem so they put parts on truck without authorizing it with me I called to ask what he policy was regarding putting parts on my truck that I did authorize I've been getting the run around They also left my truck out in back of building not behind gate my truck was broken into locks broke also ignition was broke all my tools and valuables where stolen I've try to call and email to sit down regarding my truck first I was Talking to Dean he is the shop manager then when I called to find out about my truck I was then referred to Brad Truner I called left numerous time spoke to him he said he`d call me back but didn`t then I called back to speak about truck and then again I was switched to Jamil Stanton we spoke few times with the promise of a call back and answer about my truck yet again I got no answer then I called again they switched me to Gill he said he have to talk to Jamil and call me back yet again no calls they are very rude. they want me to pay for parts that are not authorized by me I do have a police report
Country of complaint: United States
Desired outcome: I'd like to sit down and come up with a reasonable number I feel like I shouldn`t pay for work that was not authorized by me I was never called with a price or to even talk about what they thought could be wrong