Chili's Grill & Bar review: to go order

I ordered my family each a plate, Southwest egg rolls.. Bbq ribs with fries.. Chicken bacon with fries and kids meal pizza with fries. Order was supposed to be ready at 7:45pm I get there pay for my food and sit to wait well one hour later they bring my food which come to find out someone else got my order and had to be remade, nobody bothered to tell me. I was upset and ready to go not checking it. Get home yeah half my food was missing I only had fries with the ribs, egg rolls were cold and no guacamole and chips.