Chez Moi Studio — Unprofessional manager and unsatisfied purchase!
I live in Pennsylvania, but go to school in Riverdale, NY. Being that the BIG Graduation BALL is right around the corner I decided to go to Forest Hills, Queens instead of my hometown, where I was pretty sure none of my friends would search for a dress. After coming across the perfect dress at CHEZ MOI STUDIO located on 71-47 Austin Street, Forest Hills, NY 11375 and their telephone number is [protected], I decided to purchase it even though it was completely out of my budget. The dress that they were trying to sell me was damaged but insisted that I should by it because 'it doesn't matter' said on of the sales women. Then she said I can order it and it will be in on a Wednesday. While paying, the manager quickly wrote me up a sales receipt and brushed me off, mumbling under her breath that she cannot be bothered. If I did not like this dress so much I would not have ordered it and in a very lady-like manner cussed her butt off. WELL... That was a lie-it came in on Friday and was missing the crystal trimming. I traveled from Pennsylvania om a limb and they did not even call me to notify me my dress had arrived I just decided to drop in. The manager quickly cut off the trimming off of another dress and sloppily sewed it onto mine, which was by the way cut crooked, the thread was sticking out and there were several crystals missing. I noticed the missing crystals and called her, she told me to come back and she would fix it. Then when I get there she said she can't and that she would order the trimming by following Wednesday. Only because I love the dress so much, I agreed for the replacement. However, she was completely rude and obnoxious about it and said if I don't want it i can have my money back because she could sell it to someone else. Now that is not something a manager should say. After searching for another dress I discovered her overpriced dresses in her boutique were ALL damaged and had numerous beading, crystals, tears, snags and stains on their dresses. I WILL NEVER GO BACK THERE AGAIN AND WILL MAKE SURE EVERYONE IS AWARE OF THE HEADACHE THEY ARE GETTING THEMSELVES INTO WHEN PURCHASING FROM HER.
ALSO, I saw several of the dresses she sold at Cache in Roosevelt Field Mall in Long Island, NY for half the price. Talk about a rip-off.