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CB Banking and Credit Services Chartway Federal Credit Union Not able to access my account online
Chartway Federal Credit Union

Chartway Federal Credit Union review: Not able to access my account online

D
Author of the review
2:58 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more
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The Marketing Director Of hte Virginia Beach area decided I would not be able to use online banking because I lost my temper with the credit union. As a result of not being able to check my balance everyday fraud was perpetrated against my account to the amount of $1,879 plus overdraft charges. I bounced a HELOC payment because of this. I did not find out about the fraud until I went into the branch and had my June transactions printed out. I have filed a police report.
I am very upset with Latoya Brown for causing this horrendous fraud to be perpetrated against me.
I would like online banking to be restored to me.

Claimed loss: $2,360

Desired outcome: Restore my online banking and reimburse me for the loss of $2,360 that I lost. I would like a reply to this complaint

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  1. Chartway Federal Credit Union Contacts

  2. Chartway Federal Credit Union phone numbers
    +1 (800) 678-8765
    +1 (800) 678-8765
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    Customer Service
    +1 (866) 839-3485
    +1 (866) 839-3485
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    Lost & Stolen Cards
    +1 (866) 839-3409
    +1 (866) 839-3409
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    Credit Card Support
    +1 (877) 609-8550
    +1 (877) 609-8550
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  3. Chartway Federal Credit Union emails
  4. Chartway Federal Credit Union address
    5700 Cleveland Street, Virginia Beach, Virginia, 23462, United States
  5. Chartway Federal Credit Union social media
  6. Stan
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    Jul 09, 2025
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Chartway Federal Credit Union Category
Chartway Federal Credit Union is ranked 27 among 256 companies in the Banking and Credit Services category
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