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I ordered the "free" CD with a 7.95 shipping fee. I did know that this was really a charge for the CD but I ordered it anyway.
However, buried in the fine print I did not see the membership fees that would follow withing 7 days of receiving the CD. I did however find it when a charge of 72.00 appeared unexpectedly on my credit card. When I called customer service to ask that it be removed and explain that I didn't know about it and had obviously not visited the membership area since I didn't know about it I was in for a shock. I was told there was
no way I would get a refund and I should have read the fine print because it was just too bad for me. I could
cancel but absolutely no refund.
I had to file a complaint with my credit card company and change my credit card number.
I guess Charles Ryder does live in a mansion. He rips off poor people trying to find a way to make
a living. Get em while they're down! Go Charles Ryer - you scam artist.
The complaint has been investigated and resolved to the customer’s satisfaction.
I had a similar challenge with good ole Ryder Marketing...I love the arguement up above they have thousands of customers etc and no complaints. Well consider this another complaint you need to fix your Internet Support site I submitted over 4 tickets and called left several messages on your voice mail per your instructions. I was still charged and it wasn't until someone from your company called me to sell me on a limited edition special investor oppurtunity did it finally get addressed. So umm yeah you gave me a refund after I threatened to go to the BB.
What upset me the most is you didn't make it clear I was getting signed up for a monthly subscription when I ordered your initial DVD. You did tell me in email after that and then you made it as difficult as possible to cancel a 97 a month charge. I wouldn't be surprised to see if you don't get more complaints.
Please make it much more clear you are going to charge people a 97 month fee and you need to make it much easier to cancel. Your support site is broken and your folks aren't calling people back from the voicemails. Please fix your broken process otherwise you are going to get a bad name for yourself and you make the whole IM industry look bad.
I am happy to report that Ryder Marketing has issued a full refund and cancellation of the Income Cloner subscription. The problem may have been a mere misunderstanding between both sides. I have since found Ryder Marketing to be completely responsive to my emails and now feel confident that they are indeed worthy of standing behind their satisfaction guarantee. This is by no way an endorsement of Ryder Marketing, only a statement that they have honored their guarantee. I respectfully retract and apologize for the inflammatory language that I used in my previous post. J.Kris Helf
A fraudster for sure, cnnot contct him by phone or email or any way. Wont return or answer any calls, no known method of contacting him. Inactivate your credit cards and return his cloner cd back to him . These tactics are use d by the lowest ### of the internet.