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We understand roadside assistance can’t just happen immediately. But when AAA texts you a 12 min ETA, you know they’re lying. My 12 mins expired 2 hours ago. Knowing AAA is deceptive, I was able (with late night help of friends) recover my vehicle. Still no updates from AAA. This behavior from AAA is the rule. Don’t waste your money on these phonies.
Well AAA finally made contact on this roadside assistance request at 5AM-more than 9 hours after initial call. So that’s two elderly people and a dog stranded after dark on an interstate. But for OUR initiative, we would have been abandoned by AAA overnight.
And what about their rule allowing only one person to ride with tower? Wonder how my wife was planning get home?
Desired outcome: Carolinas AAA is beyond redemption. Best outcome is your reading this and not doing business with this company.
This is interesting considering we’re sitting here waiting on a call made 2 hours ago. They told my hubby they were (trying to find someone who can change a flat.” REALLY? This is my 21yo son’s car. He has to be to work an hour away at 8:00 tomorrow morning and as of now still no return call from AAA. Infuriating.