The complaint has been investigated and
resolved to the customer's satisfactionResolved Capital Meats — don't buy from this company!
resolved to the customer's satisfaction
A salesman from Capital Meats has come to my door at least half of a dozen times since I have lived in this house (almost 3 years). The first time, they caught me coming in from my car and stopped me. The men were in very baggy pants (enough that I could see their underwear) and they had gotten out of an old pick up truck with a freezer strapped to the back. I saw their car magnet that said Capital Meats and I stopped them and told them that we were vegetarians and not interested in meat. That should have been enough to get them to leave, but they followed me to my door anyway and proceeded to hard sell me this meat.
There is no way I would even buy meat from that shady looking pick-up truck- even if I did eat meat. The men proceeded to lay meat all over my porch (ew!!) and then he even tried to come in my house (even put his hand on the door and tried to open it) so he could see what kind of freezer I had. I eventually shut the door and locked it. Since that time, they have come back several times.
I no longer answer the door (although once my husband did and he says they were rude to him when he declined their product). When I don't answer the door, they stand out there knocking and ringing for a very long time! It is borderline harassment!!! They don't have any business knocking on my door anyway, because I have a large NO SOLICITING sign. I wouldn't mind if they rang once (even though I already told them we will never want their product) and left, but they RING and RING and RING! I have a sleeping baby, barking dogs, it is such a disruption!!!
I called their Baltimore office (where these salesman are from) to make a formal complaint. The lady who answered said she was the office manager. She wanted my address but I was hesitant to give it to her because I feared backlash from the shady looking 'salesman.' I asked her to at least enforce a ring-once policy but she said she couldn't do that due to hard of hearing elderly people (who they should leave alone anyway!!!). So I asked about a policy of not ringing the bell of people who had a No Soliciting sign and she said she could not enforce that either because those signs are mostly for religious people.
What??? My sign is to deter annoying, relentless salesman! I told her if they stood outside of my door ringing and ringing again, that I would call the cops. She proceeded to just talk over me, telling me she wouldn't let me speak bad about a great company (Everyone on my street hates to see that nasty truck pull up!!) that she has worked for for 6 years and she told me I must have a miserable life and hung up on me. So much for making a formal complaint. I wasn't even rude to her, as I know *she* was not the one knocking on my door, but she must have been very upset that I did not want them to come to my door and that I wouldn't give her my address.
If this is such a great company, then the least they could do is update their POS trucks with coolers strapped to the back to nicer looking freezer vans/trucks that look like they actually keep the meat cold! And they could enforce some sort of dress code to the salesman so they look less like bums and more like professionals. And lastly, don't be so rude and pushy and don't harass people! Many of my neighbors have told me that the salesman are rude if you say no. The neighbors who did buy their meat, regretted it as they were flavorless, tough, cheap cuts of meat.
Don't buy from this company!!
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