Canadian Tire reviews and complaints 2
View all 1130 complaintsCanadian Tire - Car safety inspection
We moved from Edmonton to Ottawa a few months ago and we are in the process of registering our car in Ontario. We called the Barrhaven Canadian Tire to get an appointment on a Saturday at 1pm and when I got there the representative was very rude telling me we did not have an appointment. He finally booked me for next day and another rude customer representative took my car in telling me that he would call me if anything. When I went to pick up the car he said it did not pass the inspection because of a crack in the windshield. When I asked why he did not call, he looked surprised and went to talk to his supervisor. When he returned he said to get it fixed in under 10 days and bring it back for the safety inspection certificate. We went and fixed the windshield and got an appointment for the following Saturday. When my wife got there they said they did not have the guy who initially assess the car and they were rude to my wife. She had to get another appointment for the next day.
I think that says it all about their service.
Desired outcome: I really do not know if anything can be changed here. It is unfortunate that people who are supposed to deal with customers are rude and do not do their job properly to guarantee the minimal standards.
Canadian Tire - ammunition
Drove to canadian tire in barrhaven. I went to the sports section and asked for my 2 boxes of 22 ammo that were suppose to be there for me because I reserved them. The girl said she could not find them? Was not informed that there were 2 boxes of 22 ammo reserved for anybody? The clerk and another employee looked all over, could not find the ammo boxes. I was disappointed to find out that I drove for 2 hours and be turned away because of miscommunication in that store.
I was told that there were boxes of federal 22 ammo 525 rounds and red tagged from that employee at that store discounted price for $29.99 each box. I was told by another employee at kemptville c-t that all red tag sales are honored across canada. You pay the same price as our store. I was told by that female employee at the sports section in kemptville c-t that barrhaven has 3 boxes and that they will give you the same price.
Out of it all I received nothing. How could you treat customers like that? I wasted my time and gas to go there. Canadian tire has to get it's act together. I do not think I will be going to c-t for a very long time.
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