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California Pizza Kitchen

California Pizza Kitchen review: Service - waited for food to be served - 50 minutes

M
Author of the review
2:11 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

Went for Dinner at the CPK at the Brea Mall in Brea, CA. It took about 50 minutes to get our food. Spoke to the manager and he went to check on our order. Shortly thereafter we received our food. My food was cold and my daughter's pasta was semi-cold. I went back to talk to the manager and he was going to make me another one but I declined since I didn't want to wait any longer. He indicated that he was going to discount our bill but I told him that it would be better if he comped our meal. He never came over to our table to apologize for anything. The server apologized. It was as if our food was out but didn't get delivered to us.
My email is [protected]@yahoo.com

Thank you.
Susie Molina

Desired outcome: Coupon or voucher to return

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