I am a born raised Canadian, weened on Tim Horton's. I have been living in the US for the last 50 years but frequent my hometown of Brantford Ont. on a fairly regular basis. On my last visit in Jan of 2020, I stopped at a Tim Horton on West Street in Brantford Ont. I went to use the restroom and was totally appalled. There was toilet paper all over the place, with feces, etc. In the corner or the restroom a pair of filthy underwear was laying there. The bathroom was a disgusting mess.
I am retired police and not a person to complain or make judgement, but It made me wonder 'if the restroom is like this, what are the people working here and the cleanliness of the restaurant like'.
I'm not sure I'm a fan anymore of your establishments.
Just thought you'd like to know.
Allan Marlett, Virginia, USA