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TvAddicts.tv Complaints & Reviews

TvAddicts.tv / Very disappointing service indeed

Poor quality or never received - i bought the series of China Beach and also the movie 'Campus Man' in July 2007. I was charged for both on the 3rd of July. i received the China Beach DVD, some were repeated on the discs and a couple were very poor quality. i have never received 'Campus Man'. After several emails which at the start were delt with quickly i have received no further communication about replacement DVD's or the Campus Man movie since September 2007. i have sent several emails with no response. Very disappointing service indeed.

TvAddicts.tv - Washington / Sub-par Merchandise

Er

My story is all too common by this point, but here goes anyway. I ordered the entire series of 'The Fall Guy" off of TVADDICTS.TV near the beginning of May, 2010. The funny part was after I ordered, I then happened upon this complaint site which had plenty to say about TVADDICTS. Obviously, I became very concerned after reading the countless tales of distress so many people had shared. Only a small handful of accountings mentioned the merchandise recieved was in passable condition. Needless to say, I was very much bothered after reading those. Well, today (May 14, 2010), my order did...

TvAddicts.tv / Never Received DVDs

I submitted an order on Feb. 1 2010, and on February 10th, I still had not received any shipping information. Fortunately, they also had not charged my card. I was able to call them, but when the person answered, there was no company name included in the greeting, which I thought was very odd. They said they had experienced technical difficulties and that I would receive an email shortly. He didn't even take my name or order number, so that sounded like ALL shipments must have been delayed. I had read about the other complaints about this company online, so I also sent them an email. I...

TvAddicts.tv / No refund for faulty goods!

Va

Ordered a box set of DVD's. Arrived ok, should have been 83 episodies on 15 discs. All discs are present but 32 of the episodies are missing! Contacted the company right away & asked for a refund, this was agreed. Been waiting ever since, it's now over 6 months to refund $180. I have sent them 65 emails & all I hear is "your refund is under review" although it was approved in July '07. Then they tell me they are having trouble refunding back to my credit card. I asked them to send me a cheque but they can't do that either! Next time I email them it back to "your refund i...

TvAddicts.tv - England, Greater London, London / let down with online order

I placed an order with tvaddicts.tv on the 3rd June 2008 and gave them my debit card details online. This was for a DVD package which was supposed to be delivered within 7 days of placing the online order. I have received an email update everyday from the company stating that the goods are still out of stock and I have called the company several times. emails bounce back and nobody picks up the phone so I am assuming they are a hoax company. I have just checked with my bank and it would appear that this company haven't made any charge to my card so maybe they are just a crap company...

TvAddicts.tv / Terrible rip off!

In late 2006 I purchased a dvd set titled The Incredible Hulk complete series 1-5 from tvdvdplanet.com, the copy I was sent was defective and not as described, I was promised a replacement or a refund and nothing happened. For the next two months repeated emails I sent were ignored, I later found the site had been shut down, after a couple of months I found two replica sites with different names by accident. I confronted them via email saying I knew it was the same company; the sites were exactly the same except coloring and a different phone number, they didn't deny this and promised me...

TvAddicts.tv / Scam and abuse!

No

I ordered the complete Cosby Show series on 12-14-07 and was immediately charged $127.72 on my credit card. After 2 weeks and no product, I attempted to call their toll free number... out of service. i then attempted to contact them via email... they responded 6 days later and said please be patient, it's coming. Then I received 3 emails over 8 days stating that the item was on backorder and I could cancel the order by replying tot he email send to me by them. Well, they kept sending me emails, but never canceled the order. Finally got someone on their live chat and they begged me to...

TvAddicts.tv / Scam and rip off!

Va

On Dec. 28 I bought from tvaddicts.tv Who's The Boss the Complete Series on DVD, this show hasn't came out yet, so I thought they were selling DVDs taped from the TV, I knew that and I didn't care, I just wanted to watch my favorite show!! Anyway one week later they sent me an e-mail telling me that my order was 'backordered', i used their 'Live Support'about 3 times and they always told that I will receive my order in about a week. I has been a month and so, and no answer from them, they took out any ways of communication with them and I haven't received my...

TvAddicts.tv - Washington, Seattle / A rip off artist of a company!

February of 2007 I ordered the dvd set Babylon 5: Seasons 1-5 for $120. When the package arrived they had shipped me a set of dvd's for some tv show "Ed" which I had never heard of and did not want. I called and was told to send it back and they would ship the correct item. I sent it back... and waited. Since then I have had 14 email messages go back and forth with them always promising to send my order. The last message on 1-9-08 I was told they would be sending me the tracking number. I have not heard since then, and even sent another message two weeks later that got no response. I...

TvAddicts.tv / Order never received

Va

I placed an order on December 11, 2007 and it was posted to my credit card on December 13, 2007. As of this date (January 20, 2008) I have not received my order and the vendor will not respond to e-mail or telephone calls. On a previous order that I placed the DVD's were very poor quality and there is nothing wrong with my DVD player. It is brand new. There were also DVD's in the collection that were not part of the titled collection and once again the customer service response is very poor. I have notified my credit card company and requested that they reverse the charge on my account. I will continue to report the poor service relating to tvaddicts.tv in any method or website that I can find.