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8:49 pm EST
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Streamtel No support, broken promises

Streamtel delivered defective equipment, has not made good on promises for support and upgrades, failed to refund overpayments, will not return calls and emails, and basically are disreputable. The president/owner, Mr. Zanetti, is sleazy and dishonest. Do not do business with him unless you want to have your money stolen.

Company Business Name: East Coast Television/ACTT

Country of complaint: United States

Address: District of Columbia

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RJC
Florence, US
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Sep 22, 2010 1:30 am EDT

I agree completely with Mr. Skehan, Streamtel is completely void of any business professionalism in responding to their customers needs or problems with the products they sell. I too have purchased their IMUXER multiplexer and have had no success in Streamtel responding with support to remedy the situation. The Streamtel IMUXER product was purchased from a Canadian company AdvancedDigital and they too have been quiet remiss in actively trying to get Streamtel to respond to the problems. Very fustrating, Very disappointing, A Very Costly Experience...

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tiko12
GB
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Feb 06, 2010 7:59 pm EST

The real boss at streamtel was Mr. Lucio Mangiarotti together with his executive man LUCA GALLI

we bought from him our equipment too ...

Not knowing we are a group, He called another of our sisters company few weeks ago saying that now he is the manager of VTE ( www.vtesrl.it )
and sells teri new technology with brand /removed/

Stay away from Lucio Mangiarotti and Luca Galli ! and their newest magic...

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4:06 pm EDT
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Streamtel THIS IS A GOOD COMPANY - ASK ME !

We visited Streamtel in september, and we've bought some equipments from them.
These are not only industrial-made, but also exclusive and with excellent performances.
We've tested everything, and everything IS in the box, no questions.
So i can only say that maybe they had some issues in the past, but now, this company is absolutely reliable and serious.
While in there, i've asked about these compliants, and there are questions behind that most of the times depends from the final customer, not sending the whole money, or not sending the tax, or the carrier to pick up the goods.
There is ONE on top of all that is Mr. TONKA of SPACELINX that is really smart, since he bought equipment, and personally picked these one year ago at streamtel, paying after testing. Then, after one year, he went to streamtel saying he would like to exchange two irds with two HD encoders plus some money for free !
Wow guys, Mr. Tonka is better than mafia ! Something like you buy a car, then next year you want two new and some money for free.

So BUY FROM STREAMTEL, THEY ARE GOOD GUYS YOU CAN TRUST !

Please CALL ME SO I GIVE YOU ALL THE INFO AND TELL YOU MORE ABOUT TONKA, the best illegal
frauder ever.

RAYMOND P.MASTER
[protected]@gmail.com;
[protected]
NETHERLANDS / ANTILLES

Company Business Name: Raymond

Country of complaint: United States

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Update by raymond921827
Oct 21, 2009 4:27 pm EDT

THIS EQUIPMENT WAS SENT TO THE CUSTOMER ON JULY THE 30 2009 !

Ask streamtel for complete proof of FEDEX documents, receipt of the customer and packing slip EXACTLY as bought.

This customer is not saying true things

ask to streamtel for all the details

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Moosa Al-Fouzan Trading Est.
SA
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Apr 06, 2009 2:44 am EDT

We placed an order in Jan. We were promised that it will take no more than 4 weeks to deliver. Feb passed, March passed and now we are in April. I sent emails and no replies.
I started to feel its a fraud company. I hope not.

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erjon82
AL
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Sep 25, 2012 8:05 am EDT

does anyone knows where we can repair the smartcaster i have bought?i have 2 smartcasters that dont work any more.if someone does please wright me to erjon_sarande@hotmail.com

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Lucio Mangiarotti
IT
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Feb 13, 2010 12:25 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

All comments coming from Ron99 or under other names like Raymond etc. are posted by Luca /removed/, Streamtel's president.
He is writing everywhere that I - Lucio /removed/- was the global manager of STREAMTEL, but this is a total lie.
He is only trying to offload his responsibilities and the responsibilities of his wife and partner /name removed/, and pin the blame on me or on someone else that is no more part of the company. Inside Streamtel only these two people had and still have the power to take any strategic and administrative decision.
Now they are telling that me and Luca Galli, who also quitted Streamtel some months ago, were the brains, and they are using this strategy only because we are no more in the Company and it is very easy to say that people that is no more there is guilty for every problem happened in the past.
Mainly when you read in the comments that Streamtel is a good company and customers are satisfied, this means that this comment has been written by them.
Don't believe in any positive comment !
There are so many legal actions against them, from cheated customers, that they have now planned to run away from Italy and go to Switzerland, opening a new Company under a different name, but with the same product line, so trying to renew their frauds.

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M.Skehan
Salisbury, US
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Jan 01, 2010 8:53 pm EST

Streamtel is chock full of thieves. Whoever wrote the positive comments about them probably works there, or his name is ZANETTI!

I have warned them that if they EVER show up at an industry trade show again, I'll be there to tell everyone how dishonest they are. They won't stand a chance.

Spacelynx
Spacelynx
NL
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Oct 30, 2009 3:13 pm EDT
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"This customer is not saying true things"

So all the other complaints about Streamtel are true!

Spacelynx
Spacelynx
NL
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Oct 30, 2009 3:11 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

So Raymond is in fact a Streamtel employee...
Hey Raymond, you are a very lonely Streamtel suporter on this site ;-)

Spacelynx
Spacelynx
NL
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Oct 23, 2009 3:25 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

There is no Mr. Raymond from the Netherlands. This article was written by a Streamtel employee trying to control the damage.

Read the true story about the Streamtel mafia on
www.streamtel-is-fraud.com

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becuteguy
TH
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Apr 23, 2009 7:01 am EDT

me also i've order it from himw his name is Luca we paid around 10, 000 Euro and he were gone i wait already one year

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SMH
IT
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Apr 22, 2009 5:24 am EDT

actually we've sued Streamtel for their crappy products, non-existant hardware (promised as already on the market) and non-existent warranty support.

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Mclain
SA
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Apr 19, 2009 8:47 am EDT

I sugges you take it to court.

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7:28 am EDT
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Streamtel NON PAYMENT - BEWARE!

We are owed $16k by Streamtel and today the phones are not working, have they gone into administration?
We too have tried using an Italian lawyer but the process is slow to say the least. It seems you can commit fraud in Italy and by the time the legal system will get you through the courts you will be a long time dead!

Company Business Name: STREAMTEL

Country of complaint: Italy

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johnie2009
CV
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Dec 07, 2009 5:09 am EST

we pay 3600 EUROS in Aug for modulator, the sales is Monica 106. Until Dec 2008. We are still not get the goods. We call and call, nothing work

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11:06 am EDT
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Streamtel No Delivery

We placed order with stramtel regarding IPTV system named Smartcaster and receiving devices called set-top boxes, the order was for 3 smartcasters and 26 set-top boxes with amount of 15600 Euro, we received 1 smartcaster after 8 months and another piece after another 4 month, s and nothing else untill now, no one answer telephone calls or mails now and at the begingin the sales contact who made the deal with us disapeared and they say that she lefft the work, her name is Manal Shoukry, any one deal with this company have to take care for his money, because once you transfer money to their acount you will receive nothing from them.

Company Business Name: IPTV

Country of complaint: Italy

Website: streamtel.com

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2:42 pm EDT
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Streamtel Delivery

Can anyone help? We placed an order with Streamtel and paid 21, 000 euros at the beginning of April this year. We were promised we would have delivery by the end of May and are still waiting. We are not getting a definate date from them as to when we will receive the goods. We are losing faith in this company, has anyone taken legal proceedings to claim their money back? Is it worth all of us making a claim together, does anyone have any further details as to whether this company is subject to fraud? Many Thanks

Country of complaint: United Kingdom

Address: England, West Midlands

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Admark
CI
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Sep 30, 2009 10:58 am EDT

We placed an order of 4000euro since nov 2008 till now no call, email have been sent. That company is a fraud and criminal company. We cant even get any law enforcement to investigate. This is from Lagos, Nigeria.

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james2001
Mission, CA
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Jun 27, 2009 2:20 pm EDT

At the pricing they are charging, it is amazing they are still in business. The old saying still holds. If it is too good to be true, it probably is.

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10:37 am EDT
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We ordered electronic equipment from Streamtel and never received the product. It has been almost a year since ordering and we are out of pocket almost 13K USD. I just want everyone to understand that we are victims of this company and after reading this board, not the only ones. BEWARE OF STREAMTEL!!!

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5:50 am EDT
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Streamtel orderd items not deliverd

In November 2008 We have orderd items value of 13000 euro promised deliver was feb 2009, but nothing deliverd tel date.

Company Business Name: Streamtel Corporation, SRL Viale Europa street Bui

Country of complaint: Egypt

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Rniella
AR
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Sep 06, 2011 2:03 am EDT

We also bought a multiplexer from them, around 6000 usd. The equipment took 3 months to arrive after dozens of calls to luca and monica (they dont even deserve capital letters). The equipment was a joke, it could not do anything ! You could access it via browser but after that, nothing... I strongly believe that this is a fraud company... I hope the italian justice system does something about it.

Reinaldo Niella
Buenos Aires, Argentina

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CaliSun
SA
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Apr 14, 2010 2:16 am EDT

Mr. Luca is a ###, he does not answer his phone or e-mail after he gets his money, then the "Catch me if you can" syndrome starts.

FRAUD, SLEEZY, CROOK

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Lucio Mangiarotti
IT
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Feb 08, 2010 8:25 am EST
Verified customer This complaint was posted by a verified customer. Learn more

My name is Lucio Mangiarotti and I've been the Sales Director of Streamtel for a short time. I lquit this job almost one year ago because I fully disagreed their methods of doing busines in fraudulent way.
I was taking care of the sales only, not of all actions and over all not of the administration and the money management. /name removed/ (Company owner) was taking care of it.
I had a lot of discussions with /name removed/ and /name removed/ (Streamtel's owners), about their unreasonable claim of making sales and receive money in advance, knowing that they were not able to deliver and probably also not having the willing of doing it, but collecting money for them only.
For these reason I quitted Streamtel and I have now taken a legal action against them because they damaged my long reputation of serious and honest businessman for about 30 years, and they also owe me a lot of money that is due, but they are not paying to me and to all ex-workers that have given their resignation to Streamtel during the last two years.
So, beware of Streamtel.
Furthermore I am not actually working for Italiana Ponti Radio. I was working there for many years, but before joining Streamtel.
Actually I have nothing to do with them and /removed/ too.

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Drila
Franklin Park, US
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Jan 30, 2010 5:30 pm EST

I am glad just found out the status of Streamtel. We were about to make a purchase of $34, 000 and I am glad not to do so.

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IPTV-Expert
SG
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Jan 15, 2010 10:08 am EST

I found this link

http://streamtel-is-fraud.com

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mondollo
ES
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Oct 06, 2009 10:52 am EDT

I got same problem. 2 years ago sent 12, 000 euros to streamtel. They sent some thing not adjusted to specifications I bought, but I tried to check any way. Unfortunately I coudn't check, because many parts of device doesn't work, like LAN ports. I complaint to streamtel, then they sked me to return back equipment to be repair, I did. one month time I asked about reparation of my equipments, answer was promises about new software, some electronic parts comming from his supplyer, etc...
Well, this answer every month, new promisses continuously till 2 years. I just asked about refund money, and still waiting.

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Davidtran
VN
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Sep 25, 2009 9:20 pm EDT

Streamtel compane, i'm sure cheating company, fraud company. When requirement their product, question about their product, they call me and call me for order soon. But when we paid, they will not ship product. Luca (Streamtel106) as fraud person!

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matox
IT
Send a message
Sep 15, 2009 9:49 am EDT

This board is for Competitors, to put blame on good products...
This board should close soon, for unfair acts...
I have streamtel equipments, and these works perfectly.
mmmmm ? beware of you, internet blamer...

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على الغندور
EG
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Aug 13, 2022 5:43 am EDT
Replying to comment of matox

Welcome. The device asks for a password. It is possible that the password of the device is used to do a search

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ItalianUser
IT
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Sep 03, 2009 6:40 am EDT

It is a cheating company, we are sure. We ordered (and payed) a stramtel product at the beginning of the 2009 but now, its September 2009, we have not received anything. In the last months, we have spoken with several streamtel representative (especially with Stremtel106 & 108) without any tangible result. We will place the matter in the hands of a lawyer, with the consequent legal expenses being recharged to streamtel. I strongly advise you to keep far from this company.

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mitter81
ES
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Jul 08, 2009 10:38 am EDT

This company has been giving us problems ever since we ordered, whilst we now have some of the pieces they don't work correctly, as for reasons given for non delivery, excuses have ranged from it's a supplier problem, to 'your courier' forgot to collect all the boxes.