Roomba reviews and complaints
poor product and service
Everyone This is an email i submitted to the Director of customer service at Irobot Never got a response to this date!!! Mary Ellen I submitted this to consumer affairs and very disappointed into how your company gave me the run around for several years now!! All I ask was for my Roomba vacuums to work after spending $$ I work very hard for my money...
Read full complaint and 3 commentsWarrantee
I purchased the extended warrantee from Brookstone for a $300 Romba. They said if anything goes wrong, it will be fixed at no charge. That was a lie.
I just sent in my Romba for repair to the company, they sent it back saying it had a bad battery, that I would have to purchase a new one, and gave me the web-site address.
What a rip-off
The warrantee doesn't exclude anything
What a looser company
Tell everyone you know never to buy anything from Brookstone again. They're liers!
Company Business Name: Brookstone
Country of complaint: United States
Address: Phoenix, Arizona
The complaint has been investigated and resolved to the customer’s satisfaction.
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