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Jan 02, 2019

They deducted money from my debit card but never provided an order# or tracking#. They won't check on my order 'cause they don't have the order number, and they just send automated emails about how they are checking on it. I looked up their customer service phn# and called it, but you can't talk to a person or leave a voicemail. Just instructions on how to send another email to them. Terrible customer service, terrible company. - Michigan, Rochester / grinch christmas t-shirts

Dec 26, 2018

Ordered on December 7 and it is December 26 and my t-shirts ordered are in production. They will not make the December 28 deadline. Their website say 7 to 10 days for production. I am pass that. I asked to cancel the order and they were timely at saying yes we cancelled the order. However, I do not have time to order replacements. So I am out of luck. I purchase a lot of this type of t-shirts and this is the first time I encountered this issue. It would have been better served if said we will make them for you and get them to you by that day since we dropped the ball.