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Premier HomePro Complaints & Reviews

Premier HomePro - Maryland, Glenn Dale / VOLATILE, LACK OF CUSTOMER SERVICE

Feb 05, 2013

After we made a deposit to start a bathroom renovation, Alan R. Stevens refuses to provide a start date because he needs to reconcile our first project. He has $17, 000 of our dollars when the contract clearly states that our first project would cost $12, 500. The second payment serves as a deposit, and he states in email on 1/20/13 that payment number two would get us "on the company schedule" with a start date. Now he is completely refusing a start date. To add insult to injury, he has been rude, accusatory, and hostile in emails (which serve as great public record) to both my husband and...

Premier HomePro - Maryland / Poor Workmanship, Poor Attitude.

Oct 22, 2012

Alan R. Stevens was my residential neighbor between March 2010 and July 2012. He pressed us to allow him to do some home improvement we had been considering for a while. The quality was shoddy - at best, and when we expressed this he was extremely aggressively nasty and verbally abusive, and left without completing or fixing the project. My husband called, then I called several times and he bullied me on the phone, then hung up (repeatedly). He stopped talking to us, and began allowing his very large dog to run all over our front and back yards, defecating even on our porch. After several loud...

Premier HomePro / Alan R. Stevens/Owner

Jun 11, 2012

The Owner of Premier HomePro, Alan Stevens, was extremely rude and disrespectful to our neighbors as he was doing work on our other home in Maryland. He repeatedly blocked their driveways with his trucks, told delivery drivers to disregard their requests for them to move their vehicles from in front their driveways, had his German shepherd dog running off leash pooping all over their yards, and he cursed them out while flipping his middle finger at them. When I spoke to him about it he rudely flipped his finger at me and said "you want your work done, don't you?" His worker Francisco wa...