PortableHookahs.com reviews and complaints

This company has extremely slow "fast and free shipping". If you want your product within a week, or two..., don't order from here. On top of that, their shipping tracking service through their website does not work at all.

Be also prepared to be met with rudeness when you question their shipping times. Long story short, no item received in the end and I was forced to report the order fraudulent. So yeah, you have been warned 😉.

Bought an item, was contacted and told the item I bought was out of stock but that they would offer me a newer "better" item for no extra charge that was in stock. Once the newer item finally arrived I discovered that they lied to me and it was not able to do what they told me it would do. I finally tracked down the maker of the product, since portablehookahs.com is just a reseller, and it was confirmed that I was lied to.

Don't trust this company! Fraud Fraud!

It seems this website is dedicated to unhappy customers and it is difficult to leave a positive review. Considering the high rank of portable hookahs, a few complaints still means a 99% positive feedback rate remains. I have ordered from Portablehookahs.com a few times now and everything went great. When I had a small issue with one order, it was quickly resolved. A customer service rep asked me to go on this website to make get the record straight. A company can try to have an 100% satisfaction rate but not everyone can get pleased. We all know that the only time we will go out of our way to leave a review is often a complaint. I will vouch for this website and confirm that you have nothing to worry about when shopping with them. Thank you all.