Pinnacle Financial Group reviews and complaints
Dishonesty & harrassment
Pinnacle Financial Group somehow got a private cell phone no of my relative which I listed on a T mobile phone account established at Radio Shack in Augusta, Maine. And my US passport and social secuirty no . After I disputed the bill both with T Mobile and with Pinnacle, they then initiated multiple phone calls to the relative's cell phone (she is not on then account) from numbers [protected] and [protected]. She is being charged for these incoming calls ! We then called these two toll free numbers which answer as
Pinnacle Financial Group. And on line located their website and corporate address and phone. This needs to be turned over to the State Attorney In Minnesota.
Company Business Name: Pinnacle Financial Group
Country of complaint: United States
Address: suite 310 /7825 Washington ave S, Minneapolid, Minnesota
Phone: 800 334 2814/952 996 0559
Website: pfgservices.com
The complaint has been investigated and resolved to the customer’s satisfaction.
Absolutely a fraud
This is ABSOLUTELY a fraud. Do not send this company ANY money IF you have already paid your debt. This company is harassing me for a debt that has already been paid in 2005. I sent proof to the first company T-Mobile turned this collection over to in January, 2008. They in turn, evidently sold or turned over this collection to this company, Pinnacle Financial Group. I have a canceled check proving that I have paid this back in 2005! The first debt collection company to harass me was Mitchell Kay. Now I have this company Pinnacle Financial Group harassing me for a debt I have paid YEARS ago! I am angry and outraged, to say the least!
When I talked to a representative from Pinnacle Financial Group this evening( more than once I might add :( all they were basically saying was that I needed to pay this debt. They did not care that I was disputing this. I told them I had already paid this and I had previously sent proof of payment to the previous debt collection agency (Mitchell Kay) They told me that was denied and they had been given the debt for collection. (Yes, I did ask why and they man I was talking to just said kept saying that I need to pay this debt.) I have a check from my bank account showing that the debt had been paid in 2005! I am NOT going to pay this AGAIN! Now my credit rating is being affected by this bogus debt! I am VERY upset.
I called Pinnacle back to attempt to get their address so I could send a cease and desist to them and representative Misty Joe was extremely uncooperative. This was after I had argued with a male representative on the original call earlier. :( She already knew it was me that was calling - caller ID I suppose. lol She just kept telling me it would be faster if I just faxed in the proof of payment. Well, after I had send my proof of payment to the first company, Mitchell Kay, my husband and I thought for security reasons, we should change our savings account. The check I had originally paid this debt off with was drawn off of our savings account and not our regular account. :( So now that company and any company we send further proof to will have our personal checking/savings account number. :( To protect the rest of our savings account, we closed the original account and reopened a new account - protecting the rest of our savings account.
I am so angry right now, I can't hardly think! :( I am going to get a hold of the credit reporting agencies I guess to find out what I can do to dispute this. I absolutely do not know what else to do at this point! I am tired of getting all of these calls regarding a debt I DO NOT OWE! I kept a copy of the letter I sent to Mitchell Kay a little over a year ago and I still have a copy of the canceled check from our bank showing this debt was paid! Pinnacle Financial Group said that was denied! How? I do not understand how you can deny a debt being paid when the debtor has a canceled check!
Company Business Name: Pinnacle Financial Group
Country of complaint: United States
Address: 7825 Washinton Ave S Ste 310, Minneapolis, Minnesota
Phone: 800-5136852
Website: pfgservices.com
The complaint has been investigated and resolved to the customer’s satisfaction.
I just got a remote job offer from them after they found my resume on LinkedIn. I've read a lot of the negative reviews from customers so I'm a bit weary about accepting the offer and doing an interview with them. Is there anyone here who has worked for them in the past?
After going through a messy repossession in 2020, my credit score dropped to Equifax: 512, TransUnion: 504, Experian: 509. All attempts to restore my creditworthiness to a good rating had been unsuccessful. About a month ago while I was browsing a credit blog, I came across a comment by Evelyn about 760Plus Credit Score. I reached out to them out of desperation, and asked if he could help fix my credit score too. He responded positively and I had to subscribe to his services. I pulled my score after several days as I was instructed. Imagine my surprise when I discovered my score had been boosted to Equifax: 781, TransUnion: 772, and Experian 779. I’m recommending their services as promised. Reach out to them via: 760PLUSCREDITSCORE at GMAIL dot COM
Contact the Minnesota BBB. They have an alarming amount of complaints on this company. I would pay directly to the creditor. Not to Pinnacle.
so i was looking on my credit report and i seen pinnacle financial group with a outstanding balance of $477.00 it doesn't say what the debit is for or who i need to go through to pay other then pinnacle so what do i do i don't know who i owe the 477.00 to and its hit my credit bad and I'm trying to rebuild my credit I'm not sure who i owe for this money i tried to call pinnacle but no one answered me at all i left a message but nothing yet? so can someone tell me what i should do?
Thanks to the above posters about the info concerning Steve Myers. I started receiving calls from Jamacia representing Pinnacle about a bill that was included in bankruptcy in 2009. This is a major FDCPA violation. I called Steve Myers this morning. This is how the call went: Hello, Steve Myers may I help you. I explained who I was and that I was calling in reference to phone calls I had received. He said I think you have the wrong number. I said no, you are the floor supervisor of Pinnacle are you not? He said yes he was. I told him that since I would be contacting my atty I wanted to make sure I spoke to someone who was knowledgable about the facts. I explained the situation and he was quick to offer to take my number off their call list, remove their info from my credit report. I asked him for his address so that my atty could contact him about the two violations so far, each with a penalty of 1000.00. He started giving me the address, saying, I'm going to say this really slow so you can write it down. I told him that i had it already and he says wow, you have a lot of information. I said yes, I have your cell phone number as well. He said, WHAT? I said yes, yours, Darrin Juves, Tony Michel's, Mike Raab's, Eric Gapinski's, and Pat OShea's. He said you're kidding right, those are all executives in this company. I said no, apparently there's alot of people that dislike the way your company does business. I have all of those direct company numbers and cell phone numbers. He said is there anything else I can do? I said you can write those penalty checks to me directly so I don't have to call my atty. (That was a joke, OK I knew he wouldn't do that) He says I'm not at liberty to make decisions like that.
Anyway, after the two phone calls I received a few days ago from their horrible people in Jamaica, I hope this works. I have had to deal with alot of collection agencies. I was forced to file bankruptcy, I'm not proud of it, and I wish things had turned out differently, but by law, those debts can not be collected. Like I said, I've dealt with a lot of collection agencies, and these two calls were by far the rudest and most harrassing of all.
This is a very unprofessional agency. They falsify records within their system. They speak down to all debtors and they lie to their clients to make themselves look better.
Call the source and complain to the following people who work at the location and can make a difference in your disputes. I got the following information from collection agents at company.
here are the really important peoples names and phone numbers at Pinnacle
Darrin Juve - office [protected], [protected] x1113 or cell phone [protected]
Tony Michel - office [protected], [protected] x1106 or cell phone [protected]
Mike Raab - office - [protected], [protected] x1105 or cell phone [protected]
Steve Myers - office - [protected], [protected] x1014 or cell phone [protected]
Eric Gapinski - office - [protected], [protected] x6000 or cell phone [protected]
Pat O'Shea - office - [protected], [protected] x2127 or cell phone [protected]
call them many times and even try their cell phone just like they call your cell phone
Just pay your bills and pinnacle won't have to contact you. They only get rude when people get rude with the employees, pinnacle does follow the law.
I was harassed for a year. when I cleared my debt. they handed my case off to another agency. I 'm now trying to get Pinnacle to do the job they were suppose to do when I closed my account. I call and call with no response to my problem just a carefully placed person who is an expert in sending me to a person that may or may not even exist. If there is any person or persons legally trying to bring this monstrosity of a company to justice please let me know. I would like to help rid the world of this Plague.
I got the same harassing call from, supposedly Pinnacle. This guy got my SSN+ Employers name, my IP, my credit rating, my Bithdate and my previous address. He demanded that I owe some $315 or so from some cash loan- which is payble by this time- April 15, 11. Basically, I did not take any kind of cah money loan from any agency recently- for two - three years atleast. He told that if I won't pay the debt right away, some judgement will be filed under my name in some Texas court, as a result I not only loose my credit rating, I would also loose, every possible thing. My manager can also be harassed as a result of that. Finally, I discovered after researching my credit and identity that I had a medical amount that I owed for $289.00 from a Richardson, Texas emergency service that has been placed for collection at this time, March 21, 2011- the day I started my job. This collector Jeremy Harrison asked me to fax him a written authorization, stating that I owed money to him and he belogs to a legal department, that is handling my suing which is going to happen in a hour!..
I called the local police and asked fro adice. I filled a complain with FTC and with the local police. Though, as a result of this terrifying harassment at work, I lost my job now- as the management took care of this concern!
Same as kathie P above me... these people started harrassing me looking for a person that has the same "first" name as I but last name is totally different. Out of the blue last week, my father who lives in another state was harrassed by a woman stating that I had given her his phone number as a contact number which I would not do. This is a debt that they say I incurred at a hospital miles away from here. I pulled my credit reports and I owe no money that I see or can recall.