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CB Banks MCAP Mortgage Services
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C
8:35 am EDT
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The complaint has been investigated and resolved to the customer’s satisfaction.
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Our mortgage broker initially recommended the MCAP mortgage, saying it is cheap and well-serviced. MCAP had the lowest rate going, so we signed up. In our case, we wanted my wife’s name and my name on the title of the property, although she is in the midst of immigrating to Canada. Our broker made that clear to MCAP from the beginning, and everything seemed...

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12:00 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

We applied for mortgage loan after having 6 years of good experience and trust with credit cards. Loan officer never calls back until there is any deadline and you leave voice mails and emails for 2-3 days and call their manager or customer service department. We applied with them 45 days prior to our closing date, submitted all the papers. We didn't get...

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