Menu
CB Timeshares and Vacation Rentals Luxxor International Group

The good, the bad, and the ugly - discover what customers are saying about Luxxor International Group

Welcome to our customer reviews and complaints page for Luxxor International Group. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Luxxor International Group.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Luxxor International Group's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Luxxor International Group, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Luxxor International Group. Your feedback is an important part of our community and will help others make informed decisions.

ComplaintsBoard
S
7:58 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Luxxor International Group She stole $1500 from me!

Amy Wilkerson contacted me about selling my time shares. I have 2 Wyndham points packages. She e-mailed me signed contracts of the "buyers!" It has been over 2 months. She doesn't return my e-mails, all her phone numbers have been disconnected, and her website is down. She has stolen $1500 from me! I am filing a cast against her. However, I know I will never see a dime from this fradulent person! I should've listened to the other timeshare companies NEVER PAY AN UPFRONT FEE TO SELL A TIMESHARE!

Read full review of Luxxor International Group and 2 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
2 comments
Add a comment
L
L
lspier
Hyattsville, US
Aug 22, 2010 1:02 pm EDT

The scammers like to either fax you copies of "signed contracts" or, even better, put you on a 3-way call with the buyer. It's still a scam. Last time I spoke with the "buyer", you could hear the sounds from the other callers in the background.

B
B
Benjoh
Waynesboro, US
Jul 28, 2010 8:19 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

You need to turn this over to the FBI and the Better Business Bureau. Also you need to inform you state attorney's office. I hope you made copies of those papers you signed.

ComplaintsBoard
H
6:36 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Luxxor International Group I GOT SCAMMED!

I KNOW...I AM STUPID! I should have done my research, especially here. I did not check Luxxor International Group before I got involved. Promises, Promises, Promises, and I am now out $3, 599! I GOT SCAMMED trying to sell my timeshare. Contacted by Amy Wilkerson and she already had a buyer with $ ready to go to escrow. All she needed was my $. I should have realized when Amy told me that the buyer was eager to use the timeshare in 60 days, and she needed my money and the buyer was going to pay $2, 000 more than I was asking. Yep, I know, I am a SUCKER. She cashed my check and now will not return phone calls or emails. I placed my unit for sale on TUGG's Timeshare Forum(tuggbbs.com). She found me there and realized I was desperate to sell my Palm Springs timeshare. I should have looked at Tugg forums to see the negative posts there(http://www.tugbbs.com/forums/showthread.php?t=118187). I just noticed the complaints on this site and when I typed in Luxxor International Group...up popped up hundreds of others who got ripped off. MY FAULT, but just trying to warn anyone else who is contact by Amy Wilkerson and Luxxor International Group. I just might file a complaint with Flordia's Attorney General(that is what is recommended at this site). I guess I will get in line with everyone else and hopefully I will get a fraction of my money back.

Read full review of Luxxor International Group and 9 comments
Hide full review
9 comments
Add a comment
A
A
Alex Bankes
, US
Nov 25, 2009 3:21 pm EST

I have recently been doing business with this company and I personaly think that they provide great service, as well as get everything taken care of for me in a timely fashion. Honestly, I have seen all of these complaints on here and I really don even care one bit about those just because everyone has complaints. Mabe even your next door neighbor... But anyways, I really do appreciate this company and all of the help they have provided to me.

J
J
Jamal Chamberline
, US
Nov 24, 2009 8:21 pm EST

I just recently rented out a couple of my marriot weeks with Luxxor. I think that their company is very helpful. I would reccomend them to other people.

B
B
Bill Litfin
Macomb, US
Jul 20, 2010 6:59 am EDT

This company led by AMY WILKERSON is a scam. They take your money and run. They will call or email you unsolicited and tell you they have a buyer for your property and you need to list with them to sell it. She is a scam and a liar. Dont give this ### a dime.

G
G
gouravb bali
, IN
Jun 29, 2011 4:11 pm EDT

luxxor group is one of the fake group /they play with the future of children.they must be punish .if any one has comlaint plz gbali894@gmail.com.[protected].gourav bali

L
L
Luxxor International Group, LLC
, US
Aug 02, 2010 11:14 am EDT

I am having a very difficult time believing what your saying Mr. Herman Weld. 1. Due to the fact that we do not have a client by that name, 2. Because you sound very similar to another person who has continued to harass our company, 3. Because if you were truly a client, you would have known our refund policy and abided by it.

Now if you are truly a client, I will personally work with you in whatever issues you are having, however if you are not. Then ComplaintsBoard.com will remove this comment, and our attorneys will pursue you for punitive damages and slander.

I any event you will need to contact us within the next 48 hours, with your contract, checks sent to our firm etc... You may contact me directly at [protected] or you may feel free to email me at the email you have on file.

I do expect to hear from you, if not, you may find yourself into some serious legal issues very quickly.

L
L
Luxxor International Group, LLC
, US
May 11, 2010 10:00 am EDT

If you claim to have $5, 200 "Stolen" from you then you may want to substantiate that with proof. Luxxor International Group does not, nor ever charge a fee of such extent. You claim to be a "Mother of Two" however, you sound just like the man that was ranting about Luxxor International Group over his "Deposit" and "Escrow" which he has never done business with our firm. Post your contract and proof of payment on complaints board and send it to our firm.

If you have indeed payed $5, 200 to our firm and have sent us multiple emails then you surely have our contact information, so I will not bother posting it here. It is very interesting how you post the same remarks, on the same websites, in the same way as Mr. Ken E. Ryerson. Even the same terrible punctuation and lack of separating your paragraphs. Substantiate your statement, or if you are indeed a Client as you state, Mrs. Susan Fry, I urge you to file a complaint, with the State of Florida, in your name, with your information. Then maybe we can resolve this issue.

Until then, you are just a pigment of our imagination.

S
S
Susan Fry
Florence, US
May 10, 2010 3:39 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Would Alex Banks or 'Don't Fall For It' contact me about getting my deposit of $5200 back. I think I got scammed by Amy or Angela of Luxxor. Escrow was to close 3 months ago and I have sent 100's of messages by phone and emails and both Amy and Angela will not return any of them. My sister in law drove down(45 minutes) to Luxxor only to find there was no business. It was a Post Office Box with Suite 381 being a box number. The only help my sister in law received was that the mail is picked up LATE in the evening when their main counter is closed. The clerk said they have a pass key to get to their mail box after their store closes. If any of you have information about how to get a hold of Amy or Angela. They have posted here, but have still use the address and phone numbers listed on their website. If Amy or Angela reads this, please post or call me with an actual business location or how to get a hold of you. You both have my email and addresss, in Florence, Alabama. Please, I really need my money back. It means alot to me right now. If anyone can help, I would really appreciate it. God Bless, Susan Fry

T
T
((--:--|The Insider|--:--))
, US
Jan 09, 2010 3:03 pm EST

I have worked with this company before and done their closings for them. They are completely ligitimate. I kind of sounds like you have nothing better to do with your life honestly. You do not have to join complaints board just to rant and rave like You Are Doing Now. Some people just reccomend people if they have had good experiences. I have been doing title transfers and closings for Luxxor since June of 09. Amy told me about you and I think it is wrong what you are doing. You should really get something better to with your life. I do not know how you became one of your proffesion but I think you are very ignorant for writing a review about someone in which you have never delt with. What an ignorant individual.

D
D
Don't fall for it
Thornton, US
Dec 14, 2009 11:21 am EST

Profile information for Alex Banks: Member since November 25, 2009 (sound familiar), number of complaints ONE. Who joins the complaints board for the sole purpose of recommending a company?

ComplaintsBoard
R
11:53 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Luxxor International Group Thieves - not be trusted

Luxxor Internation Group should not be trusted. I was cotnacted by Amy Wilkerson in December 2009 by email stating that she had abuyer for mu time share. I signed a contract of sale on which she had noted a buyers name. She informed me that the deal was going through and that I should pay her fees, I paid her the fees by paypal and she returned it back to me stating that the fees will be tied up by paypal for 6 months and so I should pay by bank transfer. It should have clicked to me that something is wrong. On 31 January 2010, Amy Wilkerson sent me an email confirming that she had the buyer ready to purchase the unit with her name, she also confirmed that that my 50% of my fees of $1499 akong with the sales proceeds wil be paid back to me on completion and that she is looking at completeing at the end of February and sending my money to me in March. In February when I contacted her she told me that the bank was waiting for the buyer to file her tax return before finalising the loan. Since mid March I have made a lot of calls as well as emails and I am not getting any reply. before when ever I rang or sent an email, I got a reponse immediately. DO NOT TRUST THEM. THEY WILL JUST TAKE YOU FOR A RIDE AND STEAL YOUR MONEY

Read full review of Luxxor International Group
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
N
9:12 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Luxxor International Group I am Relieved

I got a call about 6 months ago in regards to several of my properties:Hawaii, Mexico, Utah and Orlando.I was extreamely scared to pay the fees!I recently became a single mother of four and didn't know if this was the right thing to do.I put my trust in a very nice young lady who was always willing to answer any questions I had in regards to my properties and how the sale was coming along.About 2 weeks ago I recieved my check and please believe when I say It was a BLESSING!I was so happy to see that I made the right decision for my family.In fact I am so pleased with the outcome. My advise to you is to take a chance I know it is hard cause there are so many people out there who are scaming people like me and you but Luxxor International Group is not one of those companies.I am so thankful to you guys!

Read full review of Luxxor International Group and 7 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
7 comments
Add a comment
K
K
Karen Ringler
, US
Nov 24, 2009 8:34 pm EST

I just sold my unit last week with this company, I am very satisfied with their services. I think they took care of everything pretty quickly and I got alot more of my proceeds than I had expected. I would definatly consider doing business with them inthe future.

R
R
Ronald Beekman
, US
Dec 01, 2009 7:23 pm EST

I really do enjoy doing business with this company. They return all of my calls and they have rented out my unit 5 different times in the past. I have paid out money to a few different companies in the past unfortunatly, but anyways, now I am finally getting something done. I am considering selling in the near future so I will definatly go through them. What great people! Hopefully your experience is a successful as mine. I give them an A+

L
L
lance means
Ida Grove, US
Sep 21, 2010 12:05 am EDT

I agree and disagree for about the first year and a half they were friendly and helpful then for about two months friendly now I have a couple numbers and emails that don't work and I have lost all contact now I and have lost some funds and would really like to get in touch with them and finish what we had stated Thanks for listening and I hope they see this and get a hold of me thanks again Lance Means [protected] or lancem@hotmail.com

T
T
((--:--|The Insider|--:--))
, US
Jan 09, 2010 3:02 pm EST

I have worked with this company before and done their closings for them. They are completely ligitimate. I kind of sounds like you have nothing better to do with your life honestly. You do not have to join complaints board just to rant and rave like You Are Doing Now. Some people just reccomend people if they have had good experiences. I have been doing title transfers and closings for Luxxor since June of 09. Amy told me about you and I think it is wrong what you are doing. You should really get something better to with your life. I do not know how you became one of your proffesion but I think you are very ignorant for writing a review about someone in which you have never delt with. What an ignorant individual.

T
T
((--:--|The Insider|--:--))
, US
Jan 09, 2010 3:00 pm EST

I have worked with this company before and done their closings for them. They are completely ligitimate. I kind of sounds like you have nothing better to do with your life honestly. You do not have to join complaints board just to rant and rave like You Are Doing Now. Some people just reccomend people if they have had good experiences. I have been doing title transfers and closings for Luxxor since June of 09. Amy told me about you and I think it is wrong what you are doing. You should really get something better to with your life. I do not know how you became one of your proffesion but I think you are very ignorant for writing a review about someone in which you have never delt with. What an ignorant individual.

D
D
Don't fall for it
Thornton, US
Dec 14, 2009 11:18 am EST

Profile information for Karen Ringler: Member since November 24, 2017 (sound familiar), number of complaints ONE. Who joins the complaints board for the sole purpose of recommending a company?

D
D
Don't fall for it
Thornton, US
Dec 14, 2009 11:15 am EST

Don't trust this post. Please go to the discussion on complaints board titled "Avoid Timeshare Resale Ripoffs."

ComplaintsBoard
M
12:07 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Luxxor International Group Great Workers and Proffesionals

I am very happy with this company, from the first time that I was contacted I was a little cautious because you know all of the stuff thats out there today, but I actually attended one of their events and I was really impressed. I decided to sell through them and I got a few offers and one I actually went through with about 3 weeks ago and everything has already been done. I gues I picked the right company, I was so afraid to be one of the other people that got stuck with a listing. By the way, I did have such a great experience, I dont know why some of these people are so upset. I seen the emails that were put on here and I dont know what all the who-haa is about. Well whatever, my stuff has been taken care of and I will reccomend Luxxor to my friends.

Read full review of Luxxor International Group
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
A
8:57 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Luxxor International Group They sold my timeshare quick...

I have been dealing with this company for about 3 months and they have already began the closing on my property. I had recieved a few offers before this one but they were not so much in my preference. ut anyways, I am fully satisfied with this company. They have done everything quickly and they are very professional. Thank you for all of your help.

Read full review of Luxxor International Group and 4 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
4 comments
Add a comment
L
L
Luxxor International Group, LLC
, US
May 11, 2010 9:59 am EDT

If you claim to have $5, 200 "Stolen" from you then you may want to substantiate that with proof. Luxxor International Group does not, nor ever charge a fee of such extent. You claim to be a "Mother of Two" however, you sound just like the man that was ranting about Luxxor International Group over his "Deposit" and "Escrow" which he has never done business with our firm. Post your contract and proof of payment on complaints board and send it to our firm.

If you have indeed payed $5, 200 to our firm and have sent us multiple emails then you surely have our contact information, so I will not bother posting it here. It is very interesting how you post the same remarks, on the same websites, in the same way as Mr. Ken E. Ryerson. Even the same terrible punctuation and lack of separating your paragraphs. Substantiate your statement, or if you are indeed a Client as you state, Mrs. Susan Fry, I urge you to file a complaint, with the State of Florida, in your name, with your information. Then maybe we can resolve this issue.

Until then, you are just a pigment of our imagination.

S
S
Susan Fry
Florence, US
May 10, 2010 3:45 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Amber, I read you posting. Could you please leave information on how to get ahold of Angela or Amy with Luxxor. Maybe you could relay this message to them, so you do not have to get involved. I am out alot of money and I just want it returned with no problems. I am a mother of 2 and I desperately need my deposit back. I have tried for 3 months with emails and phone calls, and no response. Please Amber, I would ask you PLEASE help me get a hold of them for me. Amy and Angela has my number and email address(sonicview4000@gmail.com). I ask that you give me just a little of your time to get ahold of them. PLEASE! Thank you, and God Bless, Susan

T
T
((--:--|The Insider|--:--))
, US
Jan 09, 2010 3:01 pm EST

I have worked with this company before and done their closings for them. They are completely ligitimate. I kind of sounds like you have nothing better to do with your life honestly. You do not have to join complaints board just to rant and rave like You Are Doing Now. Some people just reccomend people if they have had good experiences. I have been doing title transfers and closings for Luxxor since June of 09. Amy told me about you and I think it is wrong what you are doing. You should really get something better to with your life. I do not know how you became one of your proffesion but I think you are very ignorant for writing a review about someone in which you have never delt with. What an ignorant individual.

D
D
Don't fall for it
Thornton, US
Dec 14, 2009 11:22 am EST

Profile information for Amber Johnson: Member since November 26, 2009 (sound familiar), number of complaints ONE. Who joins the complaints board for the sole purpose of recommending a company?

ComplaintsBoard
G
3:34 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Luxxor International Group Great Company to work with

I really do love working through this company, they have provided excellent services to me and have rented out my unit a few times in the past. I had registered one of my tahiti village resorts with them a few months ago and have just recently got it sold. So yes, I would recommend them. So far I have been working with Mrs. Wilkerson through the whole process and I really think she is great to work with. Now my wife and I have extra money for Christmas, wish luck to everyone else who is doing business with them. You wouldnt have went wrong.

Read full review of Luxxor International Group and 3 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
3 comments
Add a comment
S
S
Stephanie Dupré
Patterson, US
Apr 07, 2010 3:22 am EDT

Insider,
I don't agree with you that this individual is ignorant...he's telling the truth as so many others have done. The same thing has happened to me with Angelina/Angela/Amy or whatever name she chooses to use with the lies and deceit and stringing me along. Since I e-mailed her and told her my husband believed we were being scammed, she has NEVER returned my phone calls! She used to quickly return e-mails and phone calls to me, but not anymore! I do not know how this girl sleeps at night...she must be some kind of a cold hearted person to take my money that I was intending to put towards my child's wedding and then I had to go to the bank to borrow money to pay for the wedding. Many of the complaint e-mails that I have read are EXACTLY the way that she has been stringing me along.
And by the way, Insider, I do believe that you are Angelina/Angela/Amy defending yourself on this complaint site. If you are truly a professional that has done closings for "Amy", you need to polish up on your grammer and spelling because I found plenty of errors in your posting...you can't even spell professional! Shame on you for what you have done to me and several others. Believe me sister, YOUR DAY WILL COME...maybe not in this life but God help you in the after-life! And I will surely help the individuals in the justice system who try to bring you down.

God Bless You,
Stephanie Dupé

T
T
((--:--|The Insider|--:--))
, US
Jan 09, 2010 3:07 pm EST

I have worked with this company before and done their closings for them. They are completely ligitimate. I kind of sounds like you have nothing better to do with your life honestly. You do not have to join complaints board just to rant and rave like You Are Doing Now. Some people just reccomend people if they have had good experiences. I have been doing title transfers and closings for Luxxor since June of 09. Amy told me about you and I think it is wrong what you are doing. You should really get something better to with your life. I do not know how you became one of your proffesion but I think you are very ignorant for writing a review about someone in which you have never delt with. What an ignorant individual.

D
D
Don't fall for it
Thornton, US
Dec 14, 2009 11:20 am EST

Profile information for Gerlado Rojas: Member since November 25, 2009 (sound familiar), number of complaints ONE. Who joins the complaints board for the sole purpose of recommending a company.

ComplaintsBoard
J
12:49 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Well, I wouldn't really consider this a complaint. Its more like a remark towards this company. Anyways, I have been with them for about two months now and I have had a very good relationship with them, needless to say that they have communicated with me non stop and I really appreciate it. I have been with multiple other companies in the past and have...

Read full review of Luxxor International Group and 21 comments

Elevating the Voice of the Consumer

Empowering Real Complaints

At ComplaintsBoard, we understand the impact of genuine consumer grievances. Our platform is a dedicated space for authentic voices, where complaints, both positive and negative, are shared with honesty and transparency.

Dedicated to Validating Complaints

We are committed to ensuring the authenticity of every complaint. Our team uses rigorous verification methods to confirm that each complaint stems from a real customer experience, maintaining the integrity of our platform.

Encouraging Detailed Complaint Narratives

We value complaints accompanied by concrete evidence. Be it a photo, a detailed narrative, or additional documentation, such substantiation lends credibility to your complaint, aiding others in making informed decisions.

Balanced and Constructive Dialogue

ComplaintsBoard is more than a platform for airing grievances; it's a community where balanced dialogue is encouraged. We welcome complaints that not only point out issues but also recognize any positive interactions, promoting a fair and comprehensive perspective.

A Free and Impartial Platform for Complaints

Our unwavering commitment is to provide a free and unbiased platform for all complaints. Every complaint is given equal importance, ensuring your concerns are heard and respected, irrespective of their nature.