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iKitchen.com Complaints & Reviews

iKitchen.com - New York, Brooklyn / Fraud

Cj

Briefly, I purchased a "Vornado Heater" for $87.92 from "homebrands.com". On October 19, $87.92 was deducted from my PayPal account by a "Metro Market Sales". On October 31, I received a UPS notification that a "Gary Benson" entered a shipping bill for an 8 lb. item. As of November 11, the item has not shipped yet, as the UPS tracking indicates. I have previously emailed the customer service address (mailto:[email protected]) for an explanation of the long wait, as well as requesting a refund. I have not had any response whatsoever from "homebrands.com", and I'm currently in dispute...

iKitchen.com - New York / Scam and fraud!

Bi

On 1/23/2008 i ordered a cuisinart coffee maker,and like everyone else i was told i would get shipping,and tracking info via email which to date i have not received, when i got my order info after purchase there email had a link to check order statis that has not changed since the day of the order. I have tried several times to contact them thru email or calling there company phone # 212-868-5767, I left a message about a week ago and they still have not contacted me and the only responds i get was an automated email that reads i should receive this item in 10 to 14 days, today is 20 days and...

iKitchen.com - Ohio / NO customer service!

Se

We ordered a Panasonic Vortex Shaver (refurbished) which arrived a little later than when it was promised--no big deal. Unfortunately, after completely charging the shaver, it would never hold a charge longer than one shave. We contacted the company by email, as requested, and asked for an RMA and call tag. We have received NO response. Luckily we obtained the product by credit card and will be disputing the charge through the CC company. However, I caution ANYONE from buying from this company, as they have no way to contact them other than email. And they just ignore you...

iKitchen.com / Did not receive shipment or refund

Th

I ordered a popover pan on November 28, 2007 for a gift. I inquired several times about delivery and finally on December 23, 2007 said that they waiting on the shipment. At that time I told them to cancel the order. Then I received information that the pan was to ship on December 26 even after me requesting a refund because I had to purchase another gift. Now I did not receive the pan and I don't have a refund. It is impossible to get in touch with these people only by email. I will never order from anther company that does not have a telephone number to contact them.