eHeat reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about eHeat
Welcome to our customer reviews and complaints page for eHeat. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with eHeat.
On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used eHeat's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.
Whether you're considering doing business with eHeat, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.
Please feel free to browse our reviews and complaints and share your own experience with eHeat. Your feedback is an important part of our community and will help others make informed decisions.
Did not work, only partial refund
I ordered the eHeat Envi heater HW1012T and paid an electrician to install it. I was aware of the fallacy of heat savings from a "portable" heater so I realized "the wall-mounted envi heater can deliver up to 50% savings on your heating bills" was at best a fantasy, at worst a lie. Still after installation in a well-insulated small room of 153 sq. ft., on a 50-degree day, it could not increase the room temperature by 2 degrees after 2 days of constant use. It was totally worthless. I contacted the company which did not offer a replacement in case it was defective - something I regarded as revealing. They reluctantly agreed to accept return fir a 25% restocking fee. WOW! A 25% margin for nothing - they have found the secret to wealth! When I say my credit card statement, the fee was 37.5% as my credit was only $88.96. This does not include the almost $20 it cost to send it UPS. The website guarantees 100% satisfaction but apparently that is more marketing only. I highly recommend choosing another heater!
Customer service
I am very distressed by the customer service of eHeat. I bought one of their wall heaters for $139.95 and a Programmable Digital Wall Switch Timer (PLS730B1003) for $29.95. I had two persons, an electrician and my dad, check out the wall switch after seeing that it wasn't working after installing it. We found that it was a defective device and I called to...
Read full review of eHeat and 1 commentGiving a Voice to Consumers
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I purchased a couple of Envi heaters and they worked okay for a period of time before dying. The one I have in my kitchen emited a smoky electrical smell and then just stopped working. I called the company and was told that it was no longer under warranty and to return it for repair for a $60-$70 repair fee which I did. The next time I needed it in the winter, it worked for a day and that was it.
These heaters are a rip-off.