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CB Jewelry and Watches Review of Buyz.com
Buyz.com

Buyz.com review: would not allow to buy 2

P
Author of the review
8:11 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

I had my eye on a particular item on buyz.com. It was reasonably priced. I called to ask if I could purchase 10 of the item and checked the availability. They said 10 were available. Someone in the Concierge Service by the name of Danny gave me a price break and then said let me see if we have that many. He said yes they do. I then was prepared to pay right then and he said let me call you back in 15 minutes. He then never called back. I called about 20 times that day trying to reach Danny. He was unavailable. I then sent an e-mail complaint to the CEO of Buyz.com 5 hours later Danny finally called me...that was the longest 15 minutes I have ever experienced. Danny then told me that they do not have that item any longer. If I were to buy these items, I would have profited $2, 800. as they had it listed less than the value of gold. I figure they caught on and probably just put them on Bidz to run up the price and essentially cutting me out. God forbid anyone else make a profit. They have let greed get the best of them. All I have to say is that BIDZ/ BUYZ is very unhonorable and should really check themselves for that crap. The last time I checked a verbal agreement for sale was binding at the point of sale. And as far as his excuse...The availablity was checked 3 times prior to him asking to call me back so the excuse is faulty at best. Beware they don't conduct fair business.
And if anyone over there at bidz/buyz has some sort of dispute or want to try and rectify this you can reach me at [protected]. Oh yeah you guys don't call back when it's not in your favor... My name is Patrick Reiss and i don't care about being anonymous cuz i said that!

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

2 comments
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Thomas
, US
Feb 03, 2009 9:14 am EST

Buyz is out of business again. That's a shame.

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martimom
Appleton , US
Feb 06, 2010 8:09 pm EST

I'm not agreeing that 'Buyz.com' has bad service. I'm just saying that apparently it isn't shut down. I just checked it out.